Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maranda Edgar

Entejrprise,Al

Summary

Overview

9
9
years of professional experience

Work History

Center Administrator II

American Family Care
02.2018 - Current
  • Enhanced operational efficiency by streamlining administrative processes and implementing time-saving strategies.
  • Coordinated staff schedules and managed payroll to maintain appropriate staffing levels while controlling labor costs.
  • Provided guidance and support to new employees during their onboarding process contributing to successful integration into the team.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Conducted regular evaluations of staff performance, providing constructive feedback for professional growth.
  • Assisted in the recruitment, hiring, training, and retention of high-quality employees to support center goals.
  • Resolved conflicts among students or staff members effectively by implementing conflict resolution techniques.

X-Ray Technician

American Family Care
10.2017 - 02.2018
  • Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
  • Increased patient safety by strictly adhering to radiation protection guidelines and using protective devices when necessary.
  • Promoted patient satisfaction through compassionate care and effective communication during all stages of the imaging process.
  • Maintained examination rooms and restocked medical and radiologic supplies.

Medical Assistant

American Family Care
08.2016 - 11.2017
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Laboratory Technician

American Family Care
09.2017 - 10.2017
  • Maintained a high level of accuracy in test results by following strict quality control procedures.
  • Cleaned and sterilized tools and equipment to maximize purity of specimens.
  • Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Maintained documentation on tests performed in lab.
  • Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
  • Documented information by maintaining daily logs and equipment record books.

Medical Receptionist

American Family Care
10.2015 - 09.2017
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Maintained current and accurate medical records for patients.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.

Education

Associate of Arts -

Chipola College
Marianna, FL
09.2006

Skills

  • Operations Management
  • Scheduling Management
  • Facility Maintenance
  • Customer Service
  • Attention to Detail
  • Team Collaboration
  • Decision-Making
  • Team Building and Leadership
  • Employee Supervision
  • Work Planning and Prioritization
  • Office Management
  • Personable and Approachable
  • Goal Setting
  • Staff Management
  • Documentation And Reporting

Timeline

Center Administrator II

American Family Care
02.2018 - Current

X-Ray Technician

American Family Care
10.2017 - 02.2018

Laboratory Technician

American Family Care
09.2017 - 10.2017

Medical Assistant

American Family Care
08.2016 - 11.2017

Medical Receptionist

American Family Care
10.2015 - 09.2017

Associate of Arts -

Chipola College
Maranda Edgar