Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maranda Grace

Eastpointe,MI

Summary

Dedicated and passionate nursing student who is currently enrolled in an ADN program. Patient oriented, bringing forth a compassionate and friendly attitude. A strong leader who works well with others and thrives in a fast-passed environment. Committed to upholding the highest quality of patient care.

Overview

8
8
years of professional experience
1
1
Certification

Work History

BDC Service Representative

Meade Lexus Of Lakeside
09.2015 - Current
  • Achieved high level of customer service by assisting customers and assessing needs.
  • Completed incoming and outbound customer calls to solve problems, enter orders and complete follow-up procedures at high volumes.
  • Delivered product and service information to customers and identified upselling opportunities to maintain and increase income streams from customer relationships.
  • Identified and solved problems with minimal guidance to minimize disruptions to business.
  • Developed strong business relationships to provide service and value beyond customer expectations.

Food Service Team Member

Dairy Queen
03.2015 - 09.2015
  • Greeted customers at counter to fulfill requests and answer questions.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Education

Some College (No Degree) - ADN Program

Macomb Community College
Warren, MI

High School Diploma -

Warren Woods Tower High School
Warren, MI
05.2015

Skills

  • BLS Certified- American Heart Association Issued 07/16/2022
  • Proficient computer skills
  • Communication
  • Logic and reasoning
  • Problem solving
  • Time management
  • Fast learner

Certification

Basic Life Support- American Heart Association 07/16/2022

Timeline

BDC Service Representative

Meade Lexus Of Lakeside
09.2015 - Current

Food Service Team Member

Dairy Queen
03.2015 - 09.2015

Some College (No Degree) - ADN Program

Macomb Community College

High School Diploma -

Warren Woods Tower High School
Maranda Grace