Maranda Grimaldi
Portland ,OR
Summary
Proactive Associate Director and Program Manager with extensive experience in training management staff, optimizing resource allocation, and improving operational efficiencies. Successfully established strong industry partnerships and managed comprehensive care plans. Skilled in budget management, conflict resolution, and leveraging data for program improvements.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Associate Director
Mental Health & Addiction Association of Oregon
04.2023 - Current
- Trained management staff for specific projects and ongoing operational needs.
- Established strong relationships with key industry partners, creating mutually beneficial opportunities for growth and collaboration.
- Assisted senior leadership in managing all aspects of operations for the BHRC and new PPJC Program.
- Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
- Recruited, interviewed and hired employees and implemented onboarding protocol to promote positive staff retention.
- Successfully managed budgets and allocated resources to maximize service planning.
- Leveraged data and analytics to make informed decisions and drive program improvements.
Program Manger
Mental Health and Addiction Association of Oregon
10.2022 - 04.2023
- Managed and supervised administrative and daily program operations, complying with policies and procedures.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Optimized resource allocation, effectively balancing priorities and managing competing demands.
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry participants and community members.
- Opened and closed location and monitored shift changes.
- Coached team members on professional development opportunities, contributing to improved overall performance.
Residential Supervisor
Fora Health
03.2019 - 10.2022
- Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action.
- Handled conflict resolution among residents promptly and professionally, promoting a harmonious living environment for all parties involved.
- Maintained caring, supportive and safe environment for residents through careful monitoring and continuous oversight.
- Coordinated all staffing schedules and made sure that each shift had adequate coverage.
- Managed daily operations of the residential facility to ensure a safe, clean, and comfortable living environment for residents.
- Maintained accurate records of resident progress, incidents, and other relevant information in compliance with regulatory requirements.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each resident''s specific needs.
- Supported personal needs of residents dealing with diverse conditions.
- Solved grievances and complaints by collaborating with residents.
Detox Technician
Fora Health
01.2016 - 03.2019
- Increased patient satisfaction by responding promptly to concerns or requests for assistance during detoxification process.
- Contributed to a safe and supportive environment for patients, assisting in crisis intervention and de-escalation techniques when necessary.
- Maintained detailed documentation of patient progress, ensuring accurate and timely communication among healthcare providers.
- Improved patient comfort by providing compassionate care and support during detoxification process.
- Streamlined intake process for new patients by accurately gathering essential information about medical history, substance use habits, and current health status at the time of admission.
- Enhanced treatment outcomes by closely monitoring patient vital signs and administering medications as prescribed.
- Supported ongoing recovery efforts by connecting patients with appropriate resources upon discharge from the detox program.
- Managed medication inventory efficiently, ordering additional supplies as needed while keeping accurate records of usage patterns.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Treated clients and families with respect and dignity.
- Participated in patient education, helping to reinforce concepts and treatment plans.
Education
Associate of Applied Science - Applied Psychology
Portland Community College
Portland, OR06.2021
Skills
- Project Management
- Risk Analysis
- Operations Oversight
- Effective leader
- Analytical Thinking
- Crisis Management
- Systems Development
- Administrative Support
Certification
- Certified Peer Wellness Specialist, MHAAO - Nov 2022
- Traditional Health Care Worker, MHAAO- Nov 2022
- Certified Recovery Mentor, MHACBO- Jan 2021
Timeline
Associate Director
Mental Health & Addiction Association of Oregon
04.2023 - Current
Program Manger
Mental Health and Addiction Association of Oregon
10.2022 - 04.2023
Residential Supervisor
Fora Health
03.2019 - 10.2022
Detox Technician
Fora Health
01.2016 - 03.2019
Associate of Applied Science - Applied Psychology
Portland Community College
- Certified Peer Wellness Specialist, MHAAO - Nov 2022
- Traditional Health Care Worker, MHAAO- Nov 2022
- Certified Recovery Mentor, MHACBO- Jan 2021
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