Hi, I’m
Maranda Marriott
Southgate,MI
Fall seven times; stand up eight.
Japanese proverb
Summary
Friendly and versatile administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support with verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and Epic scheduling system, coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
1
year of professional experience
Work History
Allen Park Family Physicians
Medical Receptionist
01.2023 - Current
Job overview
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Verified patient insurance, and demographic information to keep information current.
- Assisted patients in completing necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out, and billing payments.
- Answered 10-15 calls per hour while keeping hold times below 5 minutes.
- Greeted and interacted with patients to provide information, answer questions, and assist with appointment scheduling.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained payments from patients and scanned identification and insurance cards into their charts.
Dollar Tree
Cashier
10.2022 - 01.2023
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
NexRep
Medical Call Center Representative
09.2022 - 10.2022
Job overview
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Educated customers on company systems, form completion, and access to services.
- Processed debit and credit card and electronic check payments.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Delivered prompt service to prioritize customer need
Education
90 Day VA By Ester InmanVirtual
No Degree from Virtual Assistant
06.2019
Ross Medical Education Center - CantonCanton, MI
No Degree from Medical Assisting
05.2015
Skills
- Information Assurance
- Medical Records Management
- Electronic Medical Record
- Front Desk Operations
- HIPAA Guidelines
- Telephone Etiquette
- Insurance Verification
- Appointment Scheduling
- Workflow Optimization
- Typing and Filing
- Co-Payment Collection
- Patient Scheduling
- EMR Systems
- Computer Proficiency
- Payment Plan Options
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Receptionist
Allen Park Family Physicians
01.2023 - Current
Cashier
Dollar Tree
10.2022 - 01.2023
Medical Call Center Representative
NexRep
09.2022 - 10.2022
90 Day VA By Ester Inman
No Degree from Virtual Assistant
Ross Medical Education Center - Canton
No Degree from Medical Assisting
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