Maranda Nelson
Jasper,TN
Summary
Experienced Registered Respiratory Therapist with over 14 years of experience working with adult and geriatric patients experiencing pulmonary issues. Highly skilled in treatment of chronic conditions such as COPD, asthma and bronchitis. Excellent data analysis and patient evaluation skills.
Overview
28
28
years of professional experience
Work History
Registered Respiratory Therapist
Spire Healthcare Resources-Northside Hospital
06.2023 - 12.2023
- Improved patient outcomes by providing comprehensive respiratory care plans and interventions.
- Enhanced patient safety with thorough ventilator management and monitoring.
- Collaborated with interdisciplinary teams for optimal patient care and treatment planning.
- Educated patients and families on respiratory health, disease prevention, and lifestyle modifications.
- Streamlined department operations to increase efficiency in therapy delivery and documentation.
Registered Respiratory Therapist
Fortus Healthcare Resources-NGHS
06.2021 - 05.2023
- Improved patient outcomes by providing comprehensive respiratory care plans and interventions.
- Enhanced patient safety with thorough ventilator management and monitoring.
- Collaborated with interdisciplinary teams for optimal patient care and treatment planning.
- Educated patients and families on respiratory health, disease prevention, and lifestyle modifications.
- Streamlined department operations to increase efficiency in therapy delivery and documentation.
Registered Respiratory Therapist
CHI Memorial Hospital
10.2010 - 07.2021
- Improved patient outcomes by providing comprehensive respiratory care plans and interventions.
- Enhanced patient safety with thorough ventilator management and monitoring.
- Collaborated with interdisciplinary teams for optimal patient care and treatment planning.
- Educated patients and families on respiratory health, disease prevention, and lifestyle modifications.
- Streamlined department operations to increase efficiency in therapy delivery and documentation.
Claims Adjuster
Blue Cross Blue Shield Of Tennessee
10.1995 - 06.1998
- Improved claim resolution times by efficiently managing a caseload of 50+ claims per month.
- Achieved high customer satisfaction ratings by providing clear and timely communication throughout the claims process.
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Mentored junior adjusters on best practices and industry regulations, contributing to their professional growth and development.
- Researched and analyzed policy contracts to verify proper payment of claims
- Established relationships with clients and insurance companies to foster timely claims resolution
Customer Care Coordinator
UNUM
06.1998 - 02.2000
- Developed strong relationships with clients by consistently providing exceptional service and support.
- Reduced customer complaints by proactively identifying potential issues and implementing solutions.
- Collaborated with other team members to share best practices for handling challenging situations, resulting in improved overall performance.
- Managed high call volume with excellent multitasking skills, ensuring timely assistance to customers.
- Streamlined communication between departments for faster problem resolution, improving overall customer experience.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
Education
Associate of Science - Respiratory Care
Chattanooga State Community College
Chattanooga, TN08.2010
High School Diploma -
Marion County High School
Jasper, TN05.1992
Skills
- Patient Care Documentation
- Respiratory Equipment Setup
- Care Plan Management
- Patient Education
- Critical Thinking
- Electronic Medical Records
- Clinical Decision Making
- Ethics and Professionalism
- Team Collaboration
- Time Management
Timeline
Registered Respiratory Therapist
Spire Healthcare Resources-Northside Hospital
06.2023 - 12.2023
Registered Respiratory Therapist
Fortus Healthcare Resources-NGHS
06.2021 - 05.2023
Registered Respiratory Therapist
CHI Memorial Hospital
10.2010 - 07.2021
Customer Care Coordinator
UNUM
06.1998 - 02.2000
Claims Adjuster
Blue Cross Blue Shield Of Tennessee
10.1995 - 06.1998
Associate of Science - Respiratory Care
Chattanooga State Community College
High School Diploma -
Marion County High School
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