MARANDA PHILLIPS
Scottsdale,AZ
Summary
Hospitality client relations and service operations professional with 8 years of experience supporting daily administrative workflows. Skilled in calendar management, travel coordination, email correspondence, appointment scheduling, and confidential information handling. Known for prioritization across competing demands and process streamlining that improves daily efficiency.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Personal Assistant
Confidential
01.2026 - 09.2026
- Coordinated travel arrangements, itineraries, and meeting logistics for a confidential employer.
- Managed confidential calendars, appointments, and daily scheduling to support executive needs.
- Scheduled and confirmed appointments, preventing conflicts and optimizing time management.
- Handled incoming calls, messages, and visitor requests with discretion and professionalism.
- Arranged personal errands, household tasks, and administrative support for a private principal.
- Oversaw household management, coordinating with service providers and managing schedules effectively.
- Used Microsoft Office and CRM systems to improve productivity and organization.
- Prepared reports, presentations, agendas, correspondence, and other documents.
- Recorded meeting notes and distributed information accurately and promptly.
- Organized files, records, and documents using confidential office systems.
Wellness Coordinator / Front Desk
Verde River Club
04.2024 - 05.2025
- Created and assisted guests, delivering attentive service and a professional customer experience.
- Promoted memberships and wellness offerings to support client retention and business growth.
- Answered phones, responded to inquiries, and assisted with service bookings.
- Built positive guest relationships through personalized service and attention to detail.
- Managed inventory records using ERP and barcode-scanning systems.
- Coordinated inventory, stocking, and ordering; monitored stock levels and placed orders as needed.
- Trained new employees on inventory management practices and procedures.
Waitress
Phillips Sports Bar and Grille
06.2023 - 03.2025
- Welcomed guests, presented menus, and provided attentive food and beverage service.
- Entered food and drink orders accurately and responded promptly to guest needs or concerns.
- Communicated with kitchen staff about item availability and customer wait times.
- Cleaned tables and reset dining areas to prepare for incoming guests.
- Built positive relationships with regular customers through friendly, professional service.
- Served alcoholic beverages responsibly in accordance with state laws.
Education
Bachelor of Science - Nursing
Arizona College of Nursing
Tempe, AZ12.2028
Skills
- Appointment scheduling and calendar management
- Travel and logistics coordination
- Multi-line phone operation
- Guest relations and customer service
- Multitasking and task prioritization
- Microsoft Office proficiency
- Problem-solving skills
- Attention to detail
- Incoming call screening
Certification
- Heartsaver First Aid
- CPR & AED Certified
- Food Handler's Card
- Liquor Certification
Timeline
Personal Assistant
Confidential
01.2026 - 09.2026
Wellness Coordinator / Front Desk
Verde River Club
04.2024 - 05.2025
Waitress
Phillips Sports Bar and Grille
06.2023 - 03.2025
Bachelor of Science - Nursing
Arizona College of Nursing