Maranda Richardson
Pattison,MS
Summary
Compassionate and detail-oriented CMA with extensive experience at Family Wellness Clinic, excelling in patient care and clinical documentation. Proven ability to build trust with patients while ensuring HIPAA compliance and efficient specimen collection. Recognized for enhancing patient comfort and safety through effective communication and problem-solving skills. Experienced with patient care, clinical procedures, and medical documentation. Utilizes medical knowledge to support healthcare teams effectively. Strong understanding of patient needs and medical protocols, ensuring high standards of care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CMA
Family Wellness Clinic
09.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed medical records management, including filing, organizing and scanning documents.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Certified Nursing Assistant
Claiborne County Senior Care
02.2024 - 10.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Patient Care Technician
Open Heart Senior Care
01.2023 - 06.2024
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Certified Nursing Assistant
The Bluffs Rehabilitation and Healthcare Center
10.2023 - 02.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
COVID-19 Tester
Maverick Health
08.2021 - 09.2021
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
- Provided emotional support to anxious patients awaiting test results, fostering a compassionate environment during an uncertain time.
- Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.
- Contributed to public health research by collecting demographic data from patients during the testing process, aiding in identifying trends and potential outbreaks.
- Addressed any patient concerns or inquiries regarding COVID-19 symptoms, referring them to appropriate healthcare professionals when necessary.
Education
No Degree - Medical Assistant
Delta Technical College
Ridgeland, MS11-2024
High School Diploma -
Port Gibson High School
Port Gibson, MS05-2018
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Medication administration
- Electronic health records
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Basic life support
- Minor surgical assistance
- Vital sign monitoring
- Injection administration
- Compassionate
- Trustworthy companion
Certification
- National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT).
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- CPR/AED Certification
Timeline
CMA
Family Wellness Clinic
09.2024 - Current
Certified Nursing Assistant
Claiborne County Senior Care
02.2024 - 10.2024
Certified Nursing Assistant
The Bluffs Rehabilitation and Healthcare Center
10.2023 - 02.2024
Patient Care Technician
Open Heart Senior Care
01.2023 - 06.2024
COVID-19 Tester
Maverick Health
08.2021 - 09.2021
No Degree - Medical Assistant
Delta Technical College
High School Diploma -
Port Gibson High School
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