Maranda Rivera
Brooklyn
Summary
Innovative Product Development Assistant known for high productivity and efficient task completion. Skilled in market research, prototype development, and user experience design. Excel in communication, teamwork, and problem-solving to deliver projects on time and meet quality standards.
Overview
10
10
years of professional experience
Work History
Foot Model
Steve Madden LTD
Long Island City
12.2022 - Current
Product Development Assistant
Steve Madden, Ltd
Long Island City
10.2022 - Current
- Assisted in the preparation of sample materials for customer evaluations.
- Conducted quality control tests to ensure samples meet standards.
- Reviewed customer feedback regarding sampled products or services.
- Attended meetings with vendors
- Compared product and materials colors, shapes, textures and grades with predetermined templates.
- Managed multiple projects simultaneously under tight deadlines.
- Collaborated with design teams to refine product specifications and materials.
- Conducted market research to identify trends and customer preferences.
- Coordinated sample production with vendors to ensure timely delivery.
- Maintained up-to-date documentation of product development processes and timelines.
- Managed inventory of samples and materials for development projects.
- Attended trade shows and conferences representing the company's latest offerings.
- Collaborated with vendors to source materials and ensure timely delivery for projects.
- Resolved any issues related to production process quickly and efficiently.
- Worked closely with sales teams to assess profit margins and adjust items and categories.
- Built relationships with external suppliers in order to gain access to competitively priced materials needed for production purposes.
- Provided customer service support by responding to inquiries from customers regarding order status and shipment details.
- Maintained accurate records for all shipments, including tracking numbers, cost information, and delivery dates.
- Communicated with suppliers to track shipment statuses and resolve issues.
Assistant Store Manager
Steve Madden
New york
10.2021 - 10.2022
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Recruited and hired qualified candidates to fill open positions.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
Assistant Store Manager
Banter by Piercing Pagoda
Staten Island
06.2018 - 10.2021
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Coached and developed store associates through formal and informal interactions.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Examined merchandise to correctly price and display products.
- Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Shift Supervisor
Meatball Obsession
New York
02.2016 - 06.2018
- Assisted upper management with daily operations to meet standards of service and quality.
- Completed opening and closing duties to facilitate business operations.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Delegated tasks to employees and monitored activities and task completion.
- Supervised and led employees to maintain productivity and customer service levels.
Sales Associate
Charlotte Russe
Staten Island
08.2016 - 11.2016
- Operated cash register, collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Education
Bachelor of Arts - Business Management
College of Staten Island of The City University of New York
Staten Island, NY06.2020
Academy of Urban Planning, High School
06.2015
Skills
- Deadline Adherence
- Training and onboarding
- Shipping and receiving
- Customer service
- Microsoft Excel proficiency
- Documentation and Recordkeeping
- Product design
- Supply chain coordination
- Quality Assurance
- Records Organization and Management
- Marketing and Promotions
- Effective Communication
- Sample Collection
- Product development
Timeline
Foot Model
Steve Madden LTD
12.2022 - Current
Product Development Assistant
Steve Madden, Ltd
10.2022 - Current
Assistant Store Manager
Steve Madden
10.2021 - 10.2022
Assistant Store Manager
Banter by Piercing Pagoda
06.2018 - 10.2021
Sales Associate
Charlotte Russe
08.2016 - 11.2016
Shift Supervisor
Meatball Obsession
02.2016 - 06.2018
Bachelor of Arts - Business Management
College of Staten Island of The City University of New York
Academy of Urban Planning, High School