An enthusiastic individual with a strong dedication to social service work and a deep commitment to serving the community. Possesses more than 5 years of experience in case management, as well as 18 years of experience working with vulnerable populations and 1.5 years of experience in public assistance programs.
Overview
18
18
years of professional experience
Work History
Eligibility Technician B
Boulder County Housing and Human Services
05.2022 - Current
Thoroughly reviews client recertification's, conducts interviews, and collects necessary documents needed to determine eligibility
Answers client questions regarding program details, eligibility requirements, and program policies
Utilizes various interfaces as well as collateral contact to verify information reported by clients
Collaborates with team members to resolve complex cases, utilizing expertise in policy to make informed decisions.
Adheres to all established timelines for case processing, consistently meeting production goals set by management.
Completes accurate and detailed case comments.
Paraprofessional- Special Needs
Thompson School District- Conrad Ball Middle School
10.2021 - 05.2022
Collaborated with teachers to develop and implement individualized education plans (IEP) for students with special needs.
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Supported general education teachers in implementing accommodations and modifications for students with diverse learning needs.
Ensured compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities.
Case Manager/ Supported Living Service Manager
ARC Taft
01.2015 - 07.2020
Maintained a case load of 20+ completing assessments and intake for all new and potential clients
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Developed Individual Program Plans (IPP) and Person-Centered Plans (PCP)
Facilitated successful transitions into independent living by developing detailed plans and coordinating resources.
Served as liaison for clients with various agencies, landlords, and medical professionals
Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
Oversaw daily operations for ARC Taft’s Supported Living program managing a team of 20 employees who provided direct care for clients.
Direct support professional
ARC Taft
07.2006 - 01.2015
Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns,
Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Education
High School Diploma -
Taft Union High School
Taft, CA
06.2004
Skills
Social Services Knowledge
Disability Awareness
CBMS
Teams
Microsoft Office
Interpersonal Skills
Coaching
Crisis Intervention
Relevant Coursework Licenses And Certification
CPI- Crisis Intervention Training/ Loveland, CO
Person-Centered Thinking Training / The Learning Community/ SDA / Lompoc, CA
Fostering Accountability, Adaptability, and Resilience/ PAS / Bakersfield, CA
Quick Start for Supervisors / PAS / Bakersfield, CA
CPR, AED, and First Aid for Children, Infants and Adults/ Medic First Aid/ Health and Safety Institute/ Taft, CA
Timeline
Eligibility Technician B
Boulder County Housing and Human Services
05.2022 - Current
Paraprofessional- Special Needs
Thompson School District- Conrad Ball Middle School
10.2021 - 05.2022
Case Manager/ Supported Living Service Manager
ARC Taft
01.2015 - 07.2020
Direct support professional
ARC Taft
07.2006 - 01.2015
High School Diploma -
Taft Union High School
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