Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maranda Teston

Baxley,GA

Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 6 years between CNA and MA work. Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Medinformatix appointment scheduling system to manage over patients weekly. Organized and accurate in managing patient flow.

Overview

7
7
years of professional experience

Work History

Front Desk/Medical Assistant

Women's Health Center
Jesup, GA
01.2021 - Current
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Supported office staff and operational requirements with administrative tasks.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Enhanced office productivity by handling high volume of callers per day.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Completed patient referrals to other medical specialists.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Checked Medicaid every day and all other insurances on Avality.
  • Done total ob forms for pregnant patients through Medicaid.
  • Submitted prior authorizations through avality and calling insurance companies.
  • Consented IUD products for patients.

Certified Nursing Assistant

Nurses Plus
Lyons, GA
09.2016 - 10.2021
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Education

Bacon County High School

Medical Assistant - Nursing

Southeastern Technical College
Vidalia, GA
08.2020

Skills

  • Reminder Calls
  • Patient Data Processing
  • Cleaning and Sterilizing
  • Medical Report Preparation
  • Patient Data Privacy
  • Equipment Troubleshooting and Maintenance
  • Word Processing
  • Insurance Claims
  • Critical Thinking
  • Medical Recordkeeping
  • Bookkeeping Support
  • Preparing Treatment Rooms
  • Front Desk Operations
  • Height and Weight Measurement
  • HIPAA Guidelines
  • Information Assurance
  • Data Entry Software
  • BLS Certified
  • Organization and Time Management
  • Call Transfers
  • Reading Comprehension
  • Patient Referral
  • Medical Transcription
  • Medical Records and Documentation
  • Patient Reception
  • Checking Patient Details
  • Referral Tracking
  • Medical Coding
  • Schedule Dissemination
  • Computerized Maintenance Management Systems
  • Patient Correspondence
  • Patient Health Information Access
  • Telephonic Triage
  • Adaptable and Flexible
  • Collecting Patient Specimens and Tests
  • Computer Proficiency
  • Referral Verification
  • Patient Eligibility Requirements
  • Patient Billing
  • Accounting Techniques
  • Patient Database Maintenance
  • Calendar and Appointment Management
  • Medical Records Verification
  • Claim Forms
  • Creative Solutions
  • Operational Efficiency
  • Remains Preparation
  • Behavioral Health Electronic Health Records
  • Document Control
  • Accounts Payable and Accounts Receivable
  • Complex Problem-Solving
  • Reactions Awareness
  • Creative Thinking
  • Team Member Development
  • Payment Scheduling and Collection
  • Patient Admission
  • Scheduling Tests and Procedures
  • Regulatory Documentation
  • CPT Coding
  • Payment Plan Options
  • Team Goals
  • Online Systems
  • Teamwork and Collaboration
  • Current Medical Assistant Certification
  • Benefits Verifications
  • Documentation Review

Timeline

Front Desk/Medical Assistant

Women's Health Center
01.2021 - Current

Certified Nursing Assistant

Nurses Plus
09.2016 - 10.2021

Bacon County High School

Medical Assistant - Nursing

Southeastern Technical College

Similar Profiles

CREATE PROFILE
Maranda Teston