Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
SoftwareEngineer
Maranda Torres

Maranda Torres

Customer service
Longwood,FL

Summary

*** Mainly looking for remote jobs from home***

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I can offer the best version of me at all times. Full time employee. Prefer management but I will start out and prove to you if needed. thanks hope to hear from you soon!

Overview

17
17
years of professional experience

Work History

Store Manager

Smokology
Longwood, FL
11.2017 - 04.2023
  • Organized promotional events to increase product awareness I also built visual appealing displays for main products.
  • Prepared staff work schedules and assigned team members to specific duties. I also maintained an accurate record of employee reviews.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service. I also built customer confidence through relationship building and daily problem-solving.
  • Performed regular price checks to ensure competitive pricing. Updated pos as often as needed.
  • Oversaw inventory management through cycle counts, audits and shrinkage control. Prepared monthly reports on sales, expenses, and profits.
  • Balanced sales, reconciled cash and made bank deposits
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Recruited, supervised and Trained associates to teach daily tasks and procedures.
  • Identified opportunities for cost savings through waste reduction initiatives.

Administrative Assistant

SCHNUPP Manufacturing
Miami, FL
03.2012 - 08.2016
  • Answered and directed phone calls
  • Organized and scheduled appointments and orders
  • Planned meetings and typed details minutes
  • Completed data entry and purchased orders
  • Utilized QuickBooks to support budgeting and bookkeeping procedures

Cashier

McDonald’s
Daytona Beach, FL
03.2011 - 02.2012
  • Handled all cash and credit card transactions
  • Provided friendly and timely service of food and drinks
  • Delivered orders from kitchen to counter for customers
  • Maintained basic knowledge of food safety and kitchen equipment
  • Ensured that front counter was fully stocked

Administrative Assistant

Direct Buy
Sanford, FL
06.2008 - 03.2011
  • Assisted customers with purchasing orders in the show room
  • Submitted orders to over 1500 venders to ensure customer satisfaction
  • Organized and maintained paperwork
  • Completed inbound and outbound calls to vendors and customers
  • Scheduled tours of the showroom for potential customers

Telemarketer

Direct Buy
Sanford, FL
02.2007 - 06.2008
  • Called prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies
  • Influenced customers to buy memberships and schedule tours
  • Consistently met call quotes and goals set by management
  • Completed orders by recording names, addresses, and appointments

Server/Cashier

MiCafetal
Altamonte Springs, FL
04.2006 - 02.2007
  • Prepare tables with special attention to sanitation and order
  • Greet customers upon entrance
  • Take/serve orders and answer questions or make recommendations for other products
  • Deal with complaints or problems with a positive attitude
  • Issue bills and accept payment

Education

CNA (course -

Caring For Others Academy
01.2012

GED -

Christian Cornerstone Correspondence Academy
01.2007

Skills

  • Employee Training
  • Retail Inventory Management
  • Customer Service Management
  • Supply Ordering
  • Loss Prevention
  • Team Building and Leadership
  • Sales Promotions
  • Friendly and Positive
  • Multitasking and Organization
  • Recruitment and Hiring
  • Employee Scheduling
  • Customer Relations
  • Outstanding Communication Skills
  • Bank and Safe Deposits
  • Staff training and development
  • Staff Management
  • Customer Response
  • Product and service sales
  • Database Management
  • POS systems
  • Vendor management
  • Goals and performance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Good judgment comes from experience. Experience comes from bad judgment.
Jim Horning

Timeline

Store Manager

Smokology
11.2017 - 04.2023

Administrative Assistant

SCHNUPP Manufacturing
03.2012 - 08.2016

Cashier

McDonald’s
03.2011 - 02.2012

Administrative Assistant

Direct Buy
06.2008 - 03.2011

Telemarketer

Direct Buy
02.2007 - 06.2008

Server/Cashier

MiCafetal
04.2006 - 02.2007

CNA (course -

Caring For Others Academy

GED -

Christian Cornerstone Correspondence Academy

Similar Profiles

CREATE PROFILE
Maranda TorresCustomer service