Highly experienced Human Resources professional with over ten years of expertise in providing HR solutions and support. Skilled in developing, implementing, and evaluating HR policies, procedures, and change management initiatives. Proficient in organizational wellness programs and employee relations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Human Resources Business Partner
OneDigital
10.2021 - Current
Human Resources Business Partner that works as a consultant who leads HR programs and projects, conducts research to identify issues, and provides advice and recommendations for resolving daily HR challenges with clients from multiple industries.
Formulate strategic plans, assist in recruitment and training, and implement HR technology
Initiating and leading human resource programs and projects
Conducting research through various methods (data collection, surveys, etc.) to identify problematic situations or find their root causes
Providing advice and recommendations to HR personnel for the resolution of daily issues.
Director of Human Resources
Hispanic Health Council
09.2019 - 09.2021
HR Executive for a $6M non-profit social services organization
Support, manage and facilitate all areas of Human Resources for four locations and 100+ employees which includes processing a biweekly payroll for the organization
Providing human resources leadership during a period of rapid growth that has resulted in an increase of 10% in annual revenue
Delivering staffing, recruitment, benefits administration, training, leadership development, succession planning, HRIS, regulatory compliance, as well as initial efforts in the acquisition of a secondary nonprofit organization to expand services
Created new systems and processes in onboarding, recruitment, and compensation, which resulted in the reduction of turnover and time to fill open positions
Implemented new systems in performance management that with an emphasis on staff development and training
Captured a $6K savings cost by reducing the use of outsourced services.
Strategic Human Resources Partner
Institute of Professional Practice
11.2018 - 09.2019
Reported directly to the Director of Human Resources
My position was an integral part of the department to provide strategic and tactical human resources support to the Adult Services business unit
The unit is approximately 250 employees of a 600-employee company, in over 25 sites
Also, helped to implement organizational wide strategic plan to unify multi-state entities
Worked directly with leadership team to deliver value-added HR solutions
Assisted in undergoing organizational change management initiative
Effectively executed employee relations, talent management and performance management within designated business unit
Provided coaching to managers with regards to employee related matters
Ensured that the recruitment process adhered to the organization affirmative action plan.
Human Resources Generalist
Fair Haven Community Health Care
03.2012 - 10.2018
Reported to the VP of Human Resources and managed the day-to-day functions to provide support to over two hundred employees and fourteen sites
With a heavy emphasis on employee relations
Also, an active member in multiple company-wide committees
Supervised the department comprised of HR Generalist, HR Assistant and Credentialing Coordinator
Recruited, onboarding, trained and supervised a team of three in the human resources department
Created the department Standard Operating Procedures manual to assist personnel and management change
Streamlined the benefits of enrollment and management process by implementing a new online system
Trained and counseled supervisory staff on performance management, leadership development, and conflict resolution
Key participation in the development of the communication programs to create a cohesive culture between all levels of the institute
Managed the HRIS system to ensure all employee data is up to date
Utilized the system to run analysis for EEOC reporting, metrics, FMLA, and FLSA planning capabilities while streamlining daily HR functions.
Human Resources Administrative Assistant
Fair Haven Community Health Care
Provided administrative support to the HR department
Organized, complied, and updated personnel records
Maintained the department schedule and coordinated activities
Promoted to Human Resources and Recruitment Assistant.
Human Resources & Recruitment Assistant
Fair Haven Community Health Care
- 03.2012
Instrumental in the change and implementation of the new HRIS system
Executed a new technique in personnel record keeping, which was vital in the success of the company receiving its accreditation
Essential in re-structuring and implementing of new department processes and programs in the areas of recruitment, on-boarding, employee relations, benefit administration, and off-boarding
Promoted to Human Resources Generalist.
Administrative Assistant
Lord & Kobrin
05.2007 - 09.2008
Provided secretarial and administrative support to the law firm of five lawyers and their legal secretaries
Clerical Support: Answered phones, filing, faxing, data entry, and client correspondence to inform clients of their case progress
Administrative: Scheduled arbitrations, court appearances, depositions, and client meetings
Assisted in the preparation for legal proceedings
Office Operations: Ensured that the office operations ran smoothly by maintaining inventory of office supplies.
Assistant Coordinator/Administrative Assistant
La Casa de Don Pedro
01.2006 - 05.2007
Initially provided administrative support to the Director and Deputy Director in my role as the Administrative Assistant
Promoted to Assistant Coordinator responsible for the ESL/Citizenship program
Administrative Support: Answered and distributed incoming phone calls
Assisted new clients with program inquiries and performed clerical duties such as filing, faxing, dictation, scheduling, and data entry
Program Coordination: Assessed non-English-speaking clients for appropriate course levels
Communicated program goals, progress retention rates with Coordinator, instructors, and support staff
Collaboration: Collaborated with the on-site immigration lawyers to assure that the citizenship programs correlated with current immigration laws.
Education
BS Degree Human Resources Management -
Berkeley College
Skills
Bilingual in Spanish
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Windows 7, Windows 10, and Windows XP
HRIS Systems - Paychex Preview, Paychex HR Online, Paylocity WebPay and WebTime, ADP Workforce Now, Zenefits, Insperity & Bamboo HR
Team Player
Conflict Management
Administrative Skills
HR policies
Effective Planning
Human Resources Support
Human resources administration
Training facilitation
Communication Management
Staff Development
Problem-Solving
Human Resources Operations
ATS System – Jazz HR
Benefit Management System – EBM Employee Navigator
Certification
SHRM-SPHR Certification, In Process
Accomplishments
Designed and implemented process changes focusing on communications, policy and procedure development and implementation, employee relations, employee satisfaction and recruitment.
Redesigned employee benefits by having brokers reassess the carriers, resulting in an increase in benefit offerings. Along with implementing an online benefits enrollment system.
Implemented a new wage structure based on market data to create consistency in compensation practices.
Provide HR leadership during organizational restructuring in areas such as succession planning, training, staff, and leadership development.
Affiliations
Member of the Society of Human Resources management (SHRM)