Hi, I’m
Marangely Martinez
San Antonio,TX
Summary
Knowledgeable and dedicated customer service professional with extensive experience in. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
4
years of professional experience
Work History
Harlandale Isd
Substitute Teacher
09.2022 - Current
Job overview
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Cavender Toyota
Receptionist/ Service Cashier
09.2022 - Current
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Printed repair orders, parts invoices, bills and itemized lists to show amount due and collected from customer in cash, check or authorized charge account.
HEB
Curbside Shopper
02.2022 - 09.2022
Job overview
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Built relationships with customers and community to promote long term business growth.
Olive Garden
Server
03.2020 - 02.2022
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Mccollum High SchoolSan Antonio, TX
Diploma
06.2020
Skills
- Microsoft PowerPoint
- Payment Processing
- Customer Service Excellence
- Till Counting
- Customer Service and Assistance
- Active Listening
- Sales Expertise
- Business Development Understanding
- Clear Spoken Communication Skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Substitute Teacher
Harlandale Isd
09.2022 - Current
Receptionist/ Service Cashier
Cavender Toyota
09.2022 - Current
Curbside Shopper
HEB
02.2022 - 09.2022
Server
Olive Garden
03.2020 - 02.2022
Mccollum High School
Diploma
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