Maratou Soro Diabate
El Paso,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Flexible hard worker ready to learn and contribute to team success.
Overview
5
5
years of professional experience
Work History
Logistic Supply Specialist
US Army
El Paso, TX
03.2022 - Current
- Developed and implemented inventory control systems to ensure accuracy of supply levels.
- Created and maintained records of all orders, receipts, shipments, storage and distribution activities.
- Monitored stock levels and identified re-stocking needs in a timely manner.
- Conducted periodic audits to verify accuracy of inventory levels in warehouses.
- Organized regular physical inventories to compare actual stock against system records.
- Managed order fulfillment processes by coordinating between customers, vendors, warehouse personnel and carriers.
- Performed routine maintenance checks on vehicles used for deliveries.
- Prepared reports on inventory status as requested by management.
- Tracked shipment progress using tracking software applications.
- Provided training and guidance to new staff members in logistics operations.
Caregiver
Chosen family home health care
Philadelphia, PA
01.2021 - 03.2022
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Accompanied clients to social events such as movies or plays.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Laundered clothing and bedding to prevent infection.
- Assisted with meal planning to meet nutritional plans.
Customer Service Representative
Domino's Pizza
Philadelphia, PA
07.2019 - 01.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
- Educated customers on special pricing opportunities and company offerings.
- Assisted in prepping ingredients for meals by washing, peeling, and cutting vegetables.
- Stocked kitchen with necessary supplies such as food items, utensils, and equipment.
- Cleaned work areas, equipment, utensils, dishes, and silverware between tasks.
- Heated prepared foods in ovens or on grills according to recipes or instructions.
- Carried out basic cooking duties such as reducing sauces and parboiling food.
- Measured ingredients required for specific food items being prepared.
- Monitored quality control of all dishes served to ensure customer satisfaction.
- Followed health and safety regulations while handling food and beverages.
- Prepared simple dishes like salads, sandwiches, as per instructions from the cook.
Education
High School Diploma -
College Moderne Cocody Angre
Abidjan, IVORY Coast07-2007
Bachelor of Science - Public Health
American Military University
111 W. Congress St., Charles Town. WV, 25414Skills
- Transportation Management
- Procurement Management
- Supply Chain Optimization
- Demand Forecasting
- Materials Handling
- Supply Chain Operations
- Inventory Control
- Computer-Based Inventory System
- Purchase Orders
- Customer Service
- Warehouse Management
- Inventory Management
- Items Inspection
- Spreadsheet Tracking
- Communication
Timeline
Logistic Supply Specialist
US Army
03.2022 - Current
Caregiver
Chosen family home health care
01.2021 - 03.2022
Customer Service Representative
Domino's Pizza
07.2019 - 01.2021
High School Diploma -
College Moderne Cocody Angre
Bachelor of Science - Public Health
American Military University
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