Marawan Elgamal
Regional Manager
Keyport,NJ
Summary
Proactive regional manager with demonstrated operations leadership, sales planning and personnel management strengths. Successful in energizing businesses with creative and strategic initiatives. High-achieving, enterprising leader with diplomatic and persuasive communication style.
Overview
24
24
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Regional Manager
Rainbow Shops
Brooklyn, NY
09.2021 - 07.2023
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Established and maintained operational standards for 63 locations.
- Launched over 21 new locations through effective management of property acquisitions and construction and financial planning.
- Improved customer experience by creating custom showrooms across retail locations.
District Manager
Rainbow Shops
Brooklyn, NY
03.2009 - 08.2021
- Held meetings with director to identify techniques to overcome sales obstacles.
- Built positive and productive relationships with store and field leadership.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Supervised 20 locations to enforce high-quality standards of operation.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
- Optimized team performance with newly implemented sales and merchandising procedures.
Store Manager
Rainbow Shops
Brooklyn, NY
01.2007 - 02.2009
- Completed point of sale opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Assisted with hiring, training and mentoring new staff members.
Sales Representative
SunTrust Banks Inc
Fort Myers, FL
03.2004 - 01.2007
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and delivered engaging sales presentations to convey product benefits.
- Trained and mentored new sales representatives.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Managed customer accounts to secure customer satisfaction and repeat business.
Office Manager
Crosslands Transportation Inc
Long Island City, NY
11.1999 - 01.2004
- Evaluated employee records and productivity and submitted evaluation reports.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Controlled finances to lower costs and keep business operating within budget.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
High School Diploma -
09.1992 - 06.1995
Associate of Applied Science - Track And Field
09.1995 - 05.1999
BBA - Business Administration And Management
10.1999 - 09.2002
Skills
Goals and performance
Sales Development
Product and service sales
Operations
Staff recruiting
Budgeting
Certification
National soccer coaching from FIFA
Timeline
Regional Manager - Rainbow Shops
09.2021 - 07.2023
National soccer coaching from FIFA
03-2021
District Manager - Rainbow Shops
03.2009 - 08.2021
Store Manager - Rainbow Shops
01.2007 - 02.2009
Sales Representative - SunTrust Banks Inc
03.2004 - 01.2007
Office Manager - Crosslands Transportation Inc
11.1999 - 01.2004
Brooklyn College of The City University of New York - BBA, Business Administration And Management
10.1999 - 09.2002
Faculty of Physical Education - Associate of Applied Science, Track And Field
09.1995 - 05.1999
Mostafa Kamel Military Highschool - High School Diploma,
09.1992 - 06.1995