Marbella Ayala
Chicago,USA
Summary
Highly motivated and articulate professional with extensive experience supporting daily office operations and delivering excellent business communication. Proven ability to work under pressure, manage competing priorities, and collaborate effectively with cross-functional teams to meet tight deadlines. Strong background in handling high-volume phone calls, providing top-tier client support, and serving as a liaison between departments. Experienced in hiring, conducting interviews, staffing coordination, onboarding processes, Authorized to work in the United States for any employer.
Overview
14
14
years of professional experience
1
1
Certification
Work History
On-Site Manager
Accurate Personnel
02.2025 - Current
- Key Responsibilities
- Oversee day-to-day activities to ensure smooth and efficient on-site operations.
- Monitor workflow, productivity, and operational performance metrics.
- Implement company policies and procedures to maintain compliance and consistency.
- Coordinate with internal departments (HR, logistics, administration, senior management) to support operational needs.
- Recruit, train, schedule, and supervise on-site staff.
- Conduct performance reviews, coaching, and corrective actions when required.
- Ensure staffing levels meet operational requirements.
- Promote a collaborative, safe, and positive work environment.
- Serve as the primary liaison between the client and company.
- Address client concerns, service issues, and escalations promptly.
- Attend regular client meetings, provide updates, and maintain strong professional relationships.
- Ensure service-level agreements (SLAs) and client expectations are consistently met.
- Enforce safety protocols, security procedures, and compliance standards.
- Conduct routine inspections and audits of the facility or work area.
- Maintain accurate records related to incidents, training, and compliance.
- Prepare daily, weekly, or monthly operational reports.
- Manage timekeeping, payroll approvals, and attendance tracking.
- Maintain accurate documentation, logs, and records.
- Assist with budgeting, cost control, and resource planning.
- High school diploma or equivalent required; associate or bachelor’s degree preferred.
- 2–5+ years of experience in operations, management, staffing, or related field.
- Prior supervisory or leadership experience is strongly preferred.
- Strong leadership and team-building abilities.
- Excellent communication and interpersonal skills.
- Problem-solving and conflict-resolution skills.
- Ability to multitask and adapt to changing priorities.
- Proficiency in basic computer applications (e.g., MS Office, scheduling systems).
- Familiarity with safety standards relevant to the industry (e.g., OSHA).
HR Coordinator/staffing coordinator
Accurate Personnel
01.2023 - Current
- Lead supervisor role in charge of seeing daily task
- Provide orientation to new hires, Perform a HR role with over 200 employees injuries and HR discipline investigations . Assisted and completed payroll for employees . Completed statistic reports to the branches on number of employees new hired and terminations ,created job orders for new hires and acquired great customer service skills ,As a onsite I work Hand and hand with our Client to fulfill his needs and meeting deadlines (BRC audits and USDA inspections ) Also assisted on implementation of a new program that client uses to store profiles of employees and timecards / timesheets. This job position has 3 locations that the client recruits and we must be available to transport to all 3 locations we distribute checks on payday to all 3 locations .
- Provide training when employees are being promoted to various roles ,example forklift training ,chemical training or Machine guarding safety techniques.
- Was in charge of overseeing all operation when manager was gone in vacation or when any transitions when put in place .
- Is in charge of injuries ,proper reporting and documentation and when injuries where recordable adding them t the osha logs 300 logs
- Also for injuries is responsible to provide first Aid .
Recruiter
Flexible Staffing
10.2022 - Current
- Recruiting process and making job orders maintaining communication with our clients to fulfill their needs in terms of terminations and or new job orders .
- Also entering applications, I-9 compliance ,and e-verify .
Hr Coordinator/Staffing coordinator
Accurate Personnel
10.2021 - 10.2022
- Provide orientation to new hires, Perform a HR role with over 200 employees injuries and HR discipline investigations . Assisted and completed payroll for employees . Completed statistic reports to the branches on number of employees new hired and terminations ,created job orders for new hires and acquired great customer service skills ,As a onsite I work Hand and hand with our Client to fulfill his needs and meeting deadlines (brc audits and usda inspections ) Also assisted on implementation of a new program that client uses to store profiles of employees and timecards / timesheets. This job position has 3 locations that the client recruits and we must be available to transport to all 3 locations we distribute checks on payday to all 3 locations .
- Provide training when employees are being promoted to various roles ,example forklift training ,chemical training or Machine guarding safety techniques.
Quality Control Inspector
Stampede Meat Inc
03.2012 - 10.2017
- Quality control Tech
- Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, or stability samples.Perform visual inspections of finished products.Complete documentation needed to support testing procedures including data capture forms, equipment logbooks, or inventory forms.Calibrate, validate, or maintain laboratory equipment.Supply quality control data necessary for regulatory submissions.Receive and inspect raw materials.Ensure that lab cleanliness and safety standards are maintained.Monitor testing procedures to ensure that all tests are performed according to established item specifications, standard test methods, or protocols.Participate in internal assessments and audits as required.
Education
High School Diploma -
J. Sterling Morton East High School
Cicero, IL06.2012
Skills
- Strong leadership and team-building abilities
- Excellent communication and interpersonal skills
- Problem-solving and conflict-resolution skills
- Ability to multitask and adapt to changing priorities
- Proficiency in basic computer applications (eg, MS Office, scheduling systems)
- Familiarity with safety standards relevant to the industry (OSHA 10 )
- Candidate sourcing (job boards, social media, referrals)
- Screening, interviewing, and selection
- Supervising recruiters or on-site staff
- Training and development of team members
- Performance management and coaching
- Delegation and workflow organization
- Motivating teams to hit staffing goals
Certification
OSHA 10 certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
On-Site Manager
Accurate Personnel
02.2025 - Current
HR Coordinator/staffing coordinator
Accurate Personnel
01.2023 - Current
Recruiter
Flexible Staffing
10.2022 - Current
Hr Coordinator/Staffing coordinator
Accurate Personnel
10.2021 - 10.2022
Quality Control Inspector
Stampede Meat Inc
03.2012 - 10.2017
High School Diploma -
J. Sterling Morton East High School