Highly motivated with extensive customer service and sales experience. Outgoing sales professional with record of increased sales and improving buying experience.
Overview
14
14
years of professional experience
Work History
Executive Automotive Finance / Sales Consultant
Vroom
06.2023 - 03.2024
Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
Helped clients finish person and business applications and helped collect proper documentation for funding.
Worked with partner lenders ** Capital One, Chase, United Auto credit, Ally Financial, and others.
Expert in reviewing documents in order for the deal to be funded with no issues to give the client the best experience.
Elected before the company closing for the a leadership role, great at helping teammates and keeping good energy in the role.
Up sale clients to purchase back-end products like warrant packages, gap, and other sources to help bring in revenue for the company.
Top producer on my team every month.
Worked with a lot of different programs online, to do applications, upload documents, review documents, look for fraud, and get deals to contracting.
Executive Automotive Sales Consultant
Rocket Auto - Vroom Campaign
10.2021 - 05.2023
Finance expert ( previously worked with Chase, Capital One, Ally, Santander, United Auto, Westlake).
Warranty and Back-end attachment percent over 90%
Top converter on my team.
Stayed organized and on top of sales activities through regular CRM tracking.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Set and achieved company defines sales goals.
Associate Banker
Quicken Loans - Rocket Mortgage
02.2021 - 10.2021
Learning the foundation of the mortgage process, being the first encounter for the client and making sure the company values and promises are met.
Dialing out to 700-900 clients per day to update, inquire, and inform each client on useful information pertaining to their mortgage.
Client servicing, assisting bankers with transferring clients to ensure each one is on the path to accomplishing their goals.
Digging deep with each client to ensure we fulfill their needs, as well as obtain and keep clients trust and business.
General Sales Manager
Metro PCS
02.2015 - 12.2020
Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
Maintained extensive knowledge of company products and services.
Educated customers on promotions to enhance sales.
General Sales Manager
Boost Mobile
01.2010 - 01.2015
Maintained records related to sales, returns and inventory availability.
Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
Regularly exceeded daily sales.
Education
High School Diploma -
Ethline R. Williams
Tampa, FL
05.2010
Skills
Exceptional Customer Service
Excellent people skills
Multi-tasking strength
Upselling
Sales expertise
Finance Expert
Warranty and back-end attachment
Converting leads
Expert in reviewing documents** proof of income, tax documents, business documents**
CRM proficiency
Timeline
Executive Automotive Finance / Sales Consultant
Vroom
06.2023 - 03.2024
Executive Automotive Sales Consultant
Rocket Auto - Vroom Campaign
10.2021 - 05.2023
Associate Banker
Quicken Loans - Rocket Mortgage
02.2021 - 10.2021
General Sales Manager
Metro PCS
02.2015 - 12.2020
General Sales Manager
Boost Mobile
01.2010 - 01.2015
High School Diploma -
Ethline R. Williams
Similar Profiles
ANASTASIA MCCOYANASTASIA MCCOY
Lead Titling Specialist at VroomLead Titling Specialist at Vroom