Driven and forward-thinking Learning & Development Manager with more than a decade of experience in building highly effective training programs in the aviation sector. Strategic leader who proactively identifies gaps in training and introduces new curriculum to ensure compliance and readiness of learners. Understands the training necessary to meet FAA Repair Station, EASA part 66, DCMA 8210.1, and OSHA regulatory requirements. Exceptional problem-solving and communication skills in addition to expertise in facilitation and customer support.
Overview
15
15
years of professional experience
Work History
Leadership Training Program Manager / Curriculum Development
Managed the leadership training and curriculum needs for the L3Harris Greenville site, supporting 60+ leaders across disciplines
Designed 40+ curriculums, lesson plans, and training materials for New Hire Structural Mechanic and Electrical Mechanic training utilizing the ADDIE model, Adobe Captivate, and Articulate Storyline
Reinstated the Master of Science in Management program, partnering with Texas A&M Commerce to conduct courses at the L3Harris Greenville Texas facility
Facilitated Leadership training to 30+ employees ranging from frontline leaders to senior leaders
Conducted stakeholder needs analysis from all functional areas to define Leadership training requirements and develop Key Performance Indicators.
Developed local Leadership training program that covered essential knowledge, skills, and abilities for various leadership levels utilizing Instructor Led Training, Virtual Instructor Led Training, eLearning, Performance evaluations, and Coaching and Mentoring
Guided training programs, resulting in CMMI level 3, AS9100, DoD, and FAA repair station recertification's
Designed and implemented a standardized method for developing curriculums
Improved company performance by identifying skill gaps and developing targeted training initiatives.
Promoted a culture of continuous learning within the organization by encouraging open dialogue and knowledge sharing opportunities among team members.
Oversaw a team of six in the Training & Development department to support 5K+ staff who maintain DoD and commercial aircraft
This role included managing the following: Training needs analysis, training design (eLearning, Classroom, Virtual, Performance evaluations, On-the-Job Training), training development (eLearning, Classroom, Virtual, Performance evaluations, On-the-Job Training), conducting training (Classroom, Virtual, On-the-Job), and training evaluation based upon Key Performance Indicator’s
Guided training programs, resulting in CMMI level 3, AS9100, DoD, and FAA repair station recertification's
Instrumental in the development of a Training Dashboard that puts critical data at the fingertips of leaders
Drove the realignment of the technical training department and transition to the Quality department from HR
Facilitated training for 300+ front-line and senior leaders from various disciplines
Represented the organization at the Texas A&M Commerce Business College
Partnered with Texas A&M Commerce on a Risk and Opportunity workshop for Program Managers
14 CFR Part 145 FAA Repair Station Training Manager
Directed two sectors in the setup and transition to a single Oracle LMS after a company merger
Restructured training effectiveness reporting to utilize quality metrics and reporting
Training Manager
L-3 Communications Reconnaissance Mission Systems / Aircraft Systems Sectors
01.2017 - 01.2019
Supervised a team of six in supporting two sectors with two aircraft modification facilities with a staff of over 7,000 employees.
This role included managing the following: Training needs analysis, training design (eLearning, Classroom, Virtual, Performance evaluations, On-the-Job Training), training development (eLearning, Classroom, Virtual, Performance evaluations, On-the-Job Training), conducting training (Classroom, Virtual, On-the-Job), and training evaluation based upon Key Performance Indicators
Led training for over 300 leaders from multiple disciplines, including topics such as Diversity, Engagement and Inclusion, Communication, Delegation, Coaching, Maximizing Team Performance, Employee Recognition, Change Management, etc.
Designed 300+ hours of training after leading needs analysis through executive staff interviews
Enabled training to ensure CMMI level 3 and AS9100 recertification's
Managed new employee orientation training process for more than 300 employees each year.
Training Manager
L-3 Communications Platform Integration Division
01.2009 - 01.2017
Oversaw a six-person team in the Training & Development department to support a 2K+ employee aircraft modification facility
This role included managing the following: Training needs analysis, training design (eLearning, Classroom, Virtual, Performance evaluations, On-the-Job Training), training development (eLearning, Classroom, Virtual, Performance evaluations, On-the-Job Training), conducting training (Classroom, Virtual, On-the-Job), and training evaluation based upon Key Performance Indicators.
Introduced six Development Dimensions International (DDI) leadership training modules for new and existing supervisors
Secured and managed training grants valued at $500K+ that helped offset training costs
Created reports that drove expired training to
Drove delinquent training to
Identified and implemented training requirements for the site’s first 747-800 aircraft
Helped create a Manager’s Dashboard tool to increase training visibility
Spearheaded the transition from a homegrown legacy LMS to a SuccessFactors LMS
Fostered the revitalization of New Hire Orientation, resulting in greater employee engagement and reduced costs
Under-ran the training budget by 10% while accomplishing all training requirements
Created additional aircraft structure training that reduced defects by 12%
Guided the training program that resulted in CMMI level 5 and AS9100 certifications
Implemented a Train-the-Trainer system within SuccessFactors that included training delivery and randomized testing
Education
Bachelor of Science - Business Administration And Management
L-3 Communications Reconnaissance Mission Systems / Aircraft Systems Sectors
01.2017 - 01.2019
Training Manager
L-3 Communications Platform Integration Division
01.2009 - 01.2017
Bachelor of Science - Business Administration And Management
Tarleton State University
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