DI Barnes
Tulsa,OK
Overview
14
14
years of professional experience
Work History
Non-Commissioned Officer
United States Air Force Reserve
Oklahoma City, Oklahoma
08.2017 - Current
- Directed and Supervised Agents, Missions and Operations.
- Delegated tasks to personnel based on workloads, skillsets, and availability.
- Developed strategies for improving efficiency within the Crew while maintaining high levels of service quality.
- Resolved customer complaints promptly and Professionally according to Air Force guidelines.
- Maintained and Ensured compliance with FAA, OSHA, TSA, and airport guidelines and standards.
- Audited import and export documentation.
Clerk
United States Postal Service, USPS
Denver, Colorado
09.2021 - 07.2022
- Organized and Routed mail into appropriate categories, sequences and sorted them according to post office regulations.
- Operated mail processing equipment and manually sorted mail.
- Offered support and advice to newer personnel to improve performance.
- Adhered to all federal, state, local laws as well as USPS policy while performing job duties.
Management Trainee
Hertz
Dallas , TX
01.2017 - 08.2017
- Conducted research and analysis of customer feedback to identify areas of improvement in operational processes.
- Assisted with the development of new policies and procedures for daily operations.
- Provided on-the-job training to new employees in accordance with company standards.
- Collaborated with senior management to ensure successful implementation of projects.
- Implemented process improvements that increased efficiency within the organization.
- Maintained accurate records of team progress towards specified targets and goals.
- Participated in brainstorming sessions focused on developing innovative solutions.
- Resolved customer issues efficiently to build loyalty.
- Learned company processes, procedures and employee role functions.
- Enhanced leadership abilities through training and hands-on task completion.
- Shadowed managers to gain understanding of organizational expectations and management techniques.
- Participated in leadership training sessions to develop managerial skills.
- Implemented quality control measures to uphold company standards.
Project Lead (Railroad Safety)
RoadSafe Traffic Systems
Tulsa, Oklahoma
06.2015 - 12.2016
- Developed and implemented project plans, schedules and budgets.
- Identified, tracked and resolved critical path issues.
- Evaluated safety programs in accordance with OSHA standards and company policies.
- Ensured compliance with all applicable laws, regulations, safety requirements, and company policies.
- Ensured compliance with Federal Railroad Administration regulations pertaining to safety standards for railway equipment and personnel.
- Communicated with stakeholders throughout the life cycle of projects.
Contract Consultant
AEP-PSO
Tulsa, Oklahoma
01.2013 - 05.2015
- Drafted and negotiated contracts with clients to ensure compliance with relevant regulations.
- Researched and analyzed legal documents for accuracy and completeness.
- Evaluated contractual terms and conditions to identify potential risks or liabilities.
- Developed strategies to mitigate contractual risks associated with complex agreements.
- Provided guidance on contract management, ensuring proper interpretation of clauses.
- Assisted in the development of new business partnerships through drafting contracts.
- Advised on compliance issues related to contract performance and execution.
- Facilitated negotiations between parties involved in contractual disputes.
- Created effective solutions for resolving contractual disagreements quickly and efficiently.
- Ensured that all signed contracts are properly stored, maintained, and updated as needed.
- Analyzed data from existing contracts to determine areas of improvement or cost savings opportunities.
- Reviewed customer requirements and provided recommendations for appropriate contract structures.
- Conducted due diligence investigations into third-party vendors prior to entering into contracts.
- Maintained up-to-date knowledge of changing laws, regulations, policies, procedures., related to contracting activities.
- Collaborated with cross-functional teams across departments to ensure successful implementation of contracted services.
- Conducted SWOT analyses to develop strategic plans for corporate level and business units.
- Collaborated with architects, engineers, and other contractors.
- Developed and maintained positive relationships with subcontractors and suppliers to ensure timely completion of projects.
- Maintained detailed records of construction activities, changes, and approvals for compliance.
- Negotiated contracts with vendors, suppliers, and subcontractors, securing favorable terms.
- Displayed high standards for quality workmanship.
Banker
Bank of America
Tulsa, Oklahoma
01.2011 - 01.2013
- Maintained records of client interactions and transactions.
- Attended weekly meetings with branch managers.
- Supported the implementation of new systems related to banking operations.
- Managed escalations with polite service, knowledgeable support and unsurpassed professionalism.
- Adhered to bank and legal guidelines
- Developed and maintained relationships with new and existing clients, enhancing customer loyalty and bank profitability.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Education
Master of Legal Studies - Healthcare Law
University of Oklahoma
Norman, OK05-2026
Master of Science - Human Relations
University of Oklahoma
Norman, OK05-2012
Certification - Lean Six Sigma Green Belt
University of Oklahoma
Norman, OK05-2012
Bachelor of Arts - Business Administration And Management
Langston University
Langston, OK05-2004
Skills
- Safety Management
- Personnel Supervision
- Data Quality Management
- Project Management
- Critical Thinking
- Technical Writing and Analysis
- Risk Mitigation
- Preventive Maintenance
- Multitasking and Organization
- Analytical Thinking
- Decision-Making
- Cybersecurity
- Root Cause Analysis
- Collaborative Mindset
- Client Relations
- Worksite Safety
- Organization Skills
- Budget Mastery
- Leadership Skills
- Report Generation
- Legal Analysis
- Adaptability and Flexibility
- Image Processing
- Interpersonal Skills
- Asset Management
- Time Management
- Problem-Solving Aptitude
- Active Listening
- Teamwork and Collaboration
- Organizational Skills
- Professionalism
- Quality Assurance
- Technical Knowledge
- Environmental Compliance
- Blueprint Reading
- OSHA Regulations
- Continuous Improvement
- Crisis Management
- Information Technology
- Accounting Principles
- Ethics and Integrity
- Audit Reporting
- Adjudication
- Regulatory Compliance (HIPAA)
Timeline
Clerk
United States Postal Service, USPS
09.2021 - 07.2022
Non-Commissioned Officer
United States Air Force Reserve
08.2017 - Current
Management Trainee
Hertz
01.2017 - 08.2017
Project Lead (Railroad Safety)
RoadSafe Traffic Systems
06.2015 - 12.2016
Contract Consultant
AEP-PSO
01.2013 - 05.2015
Banker
Bank of America
01.2011 - 01.2013
Master of Legal Studies - Healthcare Law
University of Oklahoma
Master of Science - Human Relations
University of Oklahoma
Certification - Lean Six Sigma Green Belt
University of Oklahoma
Bachelor of Arts - Business Administration And Management
Langston University