Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Wholesale Manager
Turning Point Distribution
Sanford, FL
10.2019 - 04.2022
Used Shipstation to document sales activities and sales pipelines.
Sought out prospective bulk purchasers through Outreach, Networking and Trade Shows.
Negotiated best cost of goods for quantity ordered by purchaser.
Managed over 120 wholesale account setups and ongoing support.
Collaborated with buyers and sales team to communicate competitor and product information.
Coordinated logistics in warehouse increasing efficiency and organization of back operations.
Parts Specialist
Napleton Volkswagen Of Orlando
Orlando, FL
05.2018 - 09.2019
Served customers in-store and by telephone to answer questions and place orders.
Issued parts to technicians to complete customers' repairs.
Tracked parts use and charged items to customer accounts for billing.
Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
Increased store revenue by cross-selling products and upselling services to customers.
Kept checkout areas stocked with eye-catching merchandise to boost per-customer revenue.
Inspected parts for defects, removing damaged parts and replacing with new ones.
Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
Conducted cash handling, credit card transactions and register closeout at end of business day.
Maintained clean and neat parts counter and sales floor.
Assistant Store Manager
Eddie Bauer
Orlando, FL
03.2013 - 04.2018
Maintained positive customer relationships by responding quickly to customer service inquiries.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Rotated merchandise and displays to feature new products and promotions.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Reconciled daily sales transactions to balance and log day-to-day revenue.