Marc Boomhower
Litchfield,NH
Summary
Results-oriented worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. A highly motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills to provide superior customer service.
Overview
9
9
years of professional experience
Work History
Membership Sales Team Supervisor
Workout Club Salem
11.2023 - 05.2024
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
- Set appointments and called ,emailed and texted leads to entice potential members to come in and speak with me or another sales team member regarding them becoming a Workout Club member which involves utilization of rapport building and various other sales skills.
- Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
Boston Children's Hospital Non-Profit Sales Leader
Threshold Giving
08.2023 - 11.2023
- Me and other charity workers are assigned sales roles are then sent out to designated territories.
- These territories either consist of a kiosk standing in an area in Boston that maintains high foot traffic daily.
- After we set up in these areas, then me and my team members utilize sales tactics and personal skills to tal to and stop people as they walk by to secure a monthly subscription payment plan that would support children and families in need at the hospital.
Customer Development Representative
Power Home Remodeling
01.2023 - 08.2023
- Negotiated with homeowners door 2 door to see if they're open to an exterior remodeling appointment which can develop into an estimate
- Managed territory and training of new people, salesforce crm software, learned a sales script and utilized outside sales skills
- Scheduled meetings and reported on myself and team performances weekly
- Built relationships with customers and community to promote long term business growth
- Set and achieved far beyond company defined sales goals
General Manager
Hobby Lobby
09.2019 - 03.2021
- Worked my way up and eventually became general manager and worked at many different locations depending on company needs.
- Developed and implemented strategies to increase sales and profitability
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations
- Optimized supply chain operations by implementing strategic inventory management processes.
- Cultivated efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
- Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
Customer Specialist (jack of All Trades)
Grand Rental Station
02.2018 - 08.2019
- Recorded product or service failure complaints and notified appropriate departments
- Identified customer issues with products or services, investigated causes and initiated resolutions
- Interacted with over fifty customers per day
- Scheduled technician repair appointments at customer request
- Familiarized myself with cashiering.
Marketing Intern
Burke Advertising
08.2019 - 11.2022
- Developed and assisted in creating written, video and image content for digital marketing channels
- Scheduled and managed social media postings/giveaways to advertise products and generate website/product traffic, MQL and SQL lead generation
- Built great b2b and personal relationships
- Familiarized myself with CRM software, hubspot, wordpress, canva, wrike, vidyard, iMovie, java, tableau, adobe and email marketing.
Self Employed & Student
Shopify DBSO
03.2015 - 12.2022
- Opened first online store at 15, ran advertising and S.E.O, sold shoes & clothes online, actively mastering macroeconomics and social media analysis as well as personal finances
- Proficiency in in Excel, Word, Suite, PowerPoint and Photoshop, HTML, JavaScript, drop-shipping and majority of Google and Microsoft business applications
- Proficient in ad campaigns and monitoring social media presence and traffic to my click funnels.
Education
Bachelor of Science Strategic Marketing -
Plymouth State University
Plymouth, NH12.2022
Skills
- Integrity
- Consistency
- High EQ
- Dedication
- Team centered
- Data analysis
- Critical thinking
- Empathy
- Merchandising Proficiency
- Strong verbal communication
Accomplishments
- A member of F.B.L.A
- 3rd place for the F.B.L.A marketing exam
- A divisional champion
- An all state champion
- All state MVW 2016
- 2nd place for the 2019 Plymouth State University entrepreneurial panther pitch
- Prior best estimating percentage at Power Home Remodeling
Timeline
Membership Sales Team Supervisor
Workout Club Salem
11.2023 - 05.2024
Boston Children's Hospital Non-Profit Sales Leader
Threshold Giving
08.2023 - 11.2023
Customer Development Representative
Power Home Remodeling
01.2023 - 08.2023
General Manager
Hobby Lobby
09.2019 - 03.2021
Marketing Intern
Burke Advertising
08.2019 - 11.2022
Customer Specialist (jack of All Trades)
Grand Rental Station
02.2018 - 08.2019
Self Employed & Student
Shopify DBSO
03.2015 - 12.2022
Bachelor of Science Strategic Marketing -
Plymouth State University
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