Marc Bouchard
Coventry,RI
Summary
Well-qualified, multi-industry Human Resources Leader with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
21
21
years of professional experience
Work History
Human Resources Operations Manager
Cadence Inc.
Cranston, RI
03.2021 - Current
- Streamlined HR processes by implementing new policies, processes and automated systems, enhancing efficiency and reducing manual workload.
- Improved employee retention rates by developing comprehensive onboarding programs and ongoing training initiatives.
- Enhanced company culture by implementing a human resources structure to efficiently meet the needs of the employees and the company.
- Reduced time-to-hire with targeted recruitment efforts, streamlined interview processes, and improved candidate sourcing methods.
Director of Human Resources
Priority Management Group
Pawtucket, RI
11.2017 - 03.2021
- Improved employee retention by implementing strategic HR initiatives and conducting regular staff evaluations.
- Implemented new HRIS system to streamline the employee lifecycle from recruitment to retirement, resulting in a more organized ad skilled workforce.
- Conducted thorough job analyses to develop accurate position descriptions and salary structures.
- Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
- Led HR department restructuring, optimizing team resources for improved productivity and effectiveness.
Human Resources/General Manager of Operations
Air Energy
South Easton, MA
11.2016 - 11.2017
- Improved operational efficiency by streamlining processes and implementing cost-saving measures
- Led cross-functional teams to achieve key performance indicators and drive positive results across the organization.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
Area Operations Manager
ADT Security Services
Westwood, MA
10.2012 - 11.2016
- Improved overall operational efficiency by streamlining processes and implementing new systems.
- Achieved cost reduction by optimizing resource allocation and renegotiating supplier contracts.
- Enhanced customer satisfaction through focused staff training and regular performance evaluations.
- Boosted team morale and productivity by fostering a positive work environment and offering regular feedback.
Regional Human Resources Manager
ADT Security Services
Westwood, MA
10.2004 - 10.2012
- Enhanced employee engagement by implementing innovative HR programs and initiatives for the northeast region which included support for 21 sites
- Streamlined HR processes for increased efficiency and improved organizational performance.
- Conducted thorough employee evaluations, providing feedback and guidance for professional growth.
- Ensured compliance with federal, state, and local employment laws through diligent policy management.
- Served as Labor relations support all unionized sites in my region
- Developed and maintained technician apprentice program to increase recruitment ad retention.
- Promoted to Area Operations Manager
Regional Human Resources Training Specialist
ADT Security Services
Westwood, MA
08.2002 - 10.2004
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Increased employee retention through engaging and relevant training sessions tailored to individual needs.
- Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
- Led the US in platform training throughout the region for managers and staff in completion or required curriculums
- Promoted to Regional HR Manager.
Education
MBA - Human Resources Management
University of Phoenix
Tempe, AZBachelor of Arts - Communications
Rhode Island College
Providence, RISkills
- Employment Law Knowledge
- Compensation and Benefits
- Recruitment and Selection
- Labor Relations
- Organizational Development
- HR Metrics Analysis
- Performance Evaluation Expertise
- Training and Development
- Employee Relations Management
- Project Management
- Talent Acquisition
- HRIS Management
Timeline
Human Resources Operations Manager
Cadence Inc.
03.2021 - Current
Director of Human Resources
Priority Management Group
11.2017 - 03.2021
Human Resources/General Manager of Operations
Air Energy
11.2016 - 11.2017
Area Operations Manager
ADT Security Services
10.2012 - 11.2016
Regional Human Resources Manager
ADT Security Services
10.2004 - 10.2012
Regional Human Resources Training Specialist
ADT Security Services
08.2002 - 10.2004
MBA - Human Resources Management
University of Phoenix
Bachelor of Arts - Communications
Rhode Island College