Marc Breslin
Levittown,N.Y.
Summary
is to grow and maintain my experience within the hospital setting as a Patient care associate/ Patient care technician.
Overview
9
9
years of professional experience
Work History
Nursing Aide
Mt. Sinai Hospital
12.2022 - 03.2023
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Monitored patients' status and reported any identified abnormalities or changes to nursing personnel.
- Managed personal care of Type patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Kept accurate records of patients' care, condition and progress.
- Documented vital signs to inform nurses and physicians of any changes in patient status.
- Assisted with patient transfer and ambulation.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Sanitized Type and Type equipment and inserted catheters as directed by nursing staff.
- Used Software and Software to maintain records of services performed and apparent condition of patients.
- Assisted patients with therapy exercises as specified by care team.
- Collaborated in consults, patient care plan development and patient monitoring.
- Adhered to all resident lifting and safe lifting instructions and rules.
- Employed mobility devices and Type equipment to lift patients from chairs to beds, following safety procedures to avoid injuries.
- Collaborated with peers and attended meetings to brainstorm new activities for patients and discuss ways to resolve issues.
- Scheduled and accompanied client to medical appointments.
- Provided total hygiene care to Number patients per shift by assisting with skincare, bathing and toileting.
- Used wheelchairs and Type equipment to assist with patient ambulation in room, hallways and bathroom.
- Placed and removed protective devices such as bedside rails and hand restraints to prevent patient injury during treatment.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Delivered compassionate care and clear communication in handling issues of death and dying.
- Obtained client medical history, medication information, symptoms and allergies.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Maintained and organized patient rooms and communal spaces to minimize environmental and safety hazards.
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
- Assisted patients with mobility issues in areas such as beds, wheelchair usage and automobile travel.
- Followed safe lifting techniques and individual resident lifting instructions.
- Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient.
Cashier, Customer Service associate, Tool rental Associate
The Home Depot
10.2017 - 05.2021
- Job description(s) provide fast and accurate transactions, process all returns accurately, demonstrate how all rental equipment is properly used and to illustrate to the customers the importance of safety
- Five-star nursing Facilities- Five towns premier center for nursing and rehabilitation
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Offered basic technical support for clients on wide range of company products.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Supplied information about rental items to inform customers of tool availability and operation.
- Examined, received and tagged tools to be cleaned, stored and repaired.
- Prepared rental contracts by printing contracts, obtaining customer signatures and verifying customer identification and driver's license.
- Used POS system to compute and receive payments for rentals.
- Maximized revenue opportunities by encouraging upsells and promoting optional services, boosting overall sales Number%.
- Inspected and tested tools to locate worn and damaged parts and malfunctions.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Resolved concerns with products or services to help with retention and drive sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Greeted over Number patients per day.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Completed inventory counts and ordered merchandise.
- Maintained cash drawer of $Amount or more per shift.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Collected and authorized payments of guests.
- Executes excellent sales floor merchandising and selling.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Nursing Attendant
Northwell Health
03.2020 - 02.2022
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Towne Nursing
05.2017 - 04.2020
- Facilities- Highfields gardens care center, Holliswood center for nursing and rehabilitation
06.2014 - 06.2019
- Job duties are as follows: Perineal care, oral hygiene, transports, feeding, wound care, bathing etc.
08.2018 - 09.2018
- Cold spring Hills nursing and rehabilitation
Certified Nursing
12.2017 - 05.2018
Education
Field of study: Patient care Technician - undefined
Marc Breslin
Certified nursing assistant #343930810417E Exp: 05/31/20 - Liberal Arts/ Nursing
Song
Nassau Community College
Certified Phlebotomy technician #F3S3Z5Q7 - undefined
Certified Ekg technician #F5K2J7H9 Exp - undefined
undefined
Skills
- Guest Inquiries
- Stocking and Replenishing
- Credit and Cash Transactions
- Refunds and Exchanges
Timeline
Nursing Aide
Mt. Sinai Hospital
12.2022 - 03.2023
Nursing Attendant
Northwell Health
03.2020 - 02.2022
08.2018 - 09.2018
Certified Nursing
12.2017 - 05.2018
Cashier, Customer Service associate, Tool rental Associate
The Home Depot
10.2017 - 05.2021
Towne Nursing
05.2017 - 04.2020
06.2014 - 06.2019
Field of study: Patient care Technician - undefined
Marc Breslin
Certified nursing assistant #343930810417E Exp: 05/31/20 - Liberal Arts/ Nursing
Song
Nassau Community College
Certified Phlebotomy technician #F3S3Z5Q7 - undefined
Certified Ekg technician #F5K2J7H9 Exp - undefined
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