Marc Buontempo
East Greenwich,RI
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Director of Operations
Tempo Enterprises Inc.
Warwick, RI
07.2024 - Current
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction using CRM tools.
- Provide leadership, insight, and mentoring to newly hired employees to strengthen the overall company culture, empowering each individual.
- Analyze data across a variety of sources to identify trends, patterns, and areas of opportunity to increase sales based on customer demand.
- Enhance customer service and satisfaction through policy and procedural changes to strengthen the customer-facing experience while making the workflow more succinct for employees.
- Negotiated contracts with suppliers and distributors, ensuring the best value pricing options are secured.
Senior Specialty Sales Representative Dermatology
Novartis
05.2023 - 07.2024
- Sold Cosentyx self-injectable IL-17A biologic to dermatologists in Rhode Island, Connecticut, and Massachusetts.
- Secured historical growth for the Territory in 2023 by surpassing Goal IC3 at 120%, ranked as top-7 nation-wide.
- I achieved immediate impact despite a lack of prior experience in dermatology, underscoring my ability to build relationships and trust with new customers.
- Successfully launched a new HS indication and rolled out a new therapeutic delivery system.
Orphan Rare Disease Sales Pulmonology Immunology
Grifols
Boston, Worcester, Fall River, And Providence, MA RI
10.2016 - 05.2023
- Collaborated with specialty pharmacies, buyers, infusion centers, and hospital stakeholders to sell Prolastin-C Intravenous, and Xembify Subcutaneous.
- Achieved top 25% national ranking in 2022.
- Recognized nationally within the top 13% for outstanding performance in 2021.
- Earned prestigious honor in Circle of Excellence and P-Club, 2021.
- Maintained an exemplary performance rating, categorized as Exceeds Expectations, for six consecutive years.
- Contributed to securing Region of the Year accolade in 2020.
- Increased performance in the territory to rank among the nation's best.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Boosted performance metrics through increased usage of diagnostic genetic test kits and growing stakeholder engagement.
Cardiology Rheumatology Specialty Sales
Syneos Health (inVentiv) - Amgen
Providence Hartford, RI CT
04.2015 - 10.2016
- Drove sales of two injectable biologic's for high-risk diseases.
- Prolia is used to treat osteoporosis, and Repatha was launched to treat cholesterol in a brand-new class and novel mechanism of action.
- Call points included rheumatologist's, endocrinologists, urologists, OBGYNs, cardiologists, hospitals, and primary care physicians.
- In-depth knowledge of reimbursement models in a complex and competitive environment.
- Buy and bill, specialty pharmacy, and account management expertise.
- Significant growth of Prolia every month, and above the nation for Repatha during launch.
Director of Sales and Marketing
Cafe Tempo Coffee House
Warwick, RI
08.2014 - 03.2015
- Monitored competitor products and services and maintained relationships with industry influencers and key strategic partners to identify improvement areas and grow customer base.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
Respiratory and Diabetes Sales Specialist
Merck & Co., Inc. / Schering-Plough Corp.
Fall River, Cape Cod, Providence, And Warwick , MA And RI
10.2007 - 08.2014
- Focused on selling various respiratory products to diverse medical professionals, including pulmonologists and allergists.
- In 2013, finished 125% to plan for lead product, and 100% for product portfolio attainment.
- 2012 recipient of the MVP Award, voted on by peers.
- 2011 won the District Acceleration Contest during the launch phase, despite formulary challenges.
- 2008 and 2009 ranked in the top 5% nationally, despite reorganization and territory change.
- Significantly improved national ranking from 256th at the start of 2007 to 2nd by July 2008.
Sales Representative Cardiovascular Sales
Inventiv Health/Novartis
Providence, RI
08.2006 - 10.2007
- Conducted sales of blood pressure medications targeting heart specialists and primary healthcare providers.
- Expanded market presence, boosting revenue growth by 25% for Diovan and Diovan HCT.
- Met and surpassed sales targets for both Diovan/Diovan HCT and Lotrel.
- Introduced Exforge and Tekturna, pioneering medications for hypertension.
- Formulated in-depth analyses of sales data to align business strategies and plans.
Education
Bachelor of Science - Business Administration, Marketing, Psychology
University of Delaware
Newark, DE05.2005
Skills
- Account management
- Territory management
- Negotiation skills
- Problem solving
- Relationship building
- Cross-selling products and services
- Sales analytics
- Customer relationship building
- Profit generation
- Adaptive selling techniques
- Product launch coordination
- Business development
- Interpersonal communication skills
- CRM software proficiency
Personal Information
Title: Sales Professional
Accomplishments
- President Club Recipient
- Circle of Excellence Award
- Winner of Multiple Launch Contests
- Region of the Year
- MVP Recipient Peer Nominated
- National Recognition in Top Percentile
- Proven Track Record of Exceeding Company and Manager Expectations
- Passion for helping others and this translates into the genuine relationships with Customers
- Team Leader and Team Player Always Volunteering to lift the Team and Organization Higher
- Will to Win and Never Quit Mentality Holding Myself and others accountable to be the best
- "Excuses and Complaints are the enemy of success solutions and positivity are what enable you to succeed" Marc Buontempo
Affiliations
- Volunteer at Local Food Shelter and Actively Participate in Food and Clothing Drives
- Coach Basketball, Soccer, and Baseball for the Youth Leagues Demonstrating Teamwork and Fostering Growth
- Part of Several Fund Raising Health Advocacy Groups and Attend Functions Regularly to Show Support for Advancements and cures for Diseases
- Nothing Makes Me Happier than Giving Back to the Community and Trying to make the world better
Certification
- Credentialing for Hospitals
- CPR Certified
- Number of Completed Certifications in Sales Classes LinkedIn
Languages
English
Full Professional
Spanish
Professional
References
References available upon request.
Timeline
Director of Operations
Tempo Enterprises Inc.
07.2024 - Current
Senior Specialty Sales Representative Dermatology
Novartis
05.2023 - 07.2024
Orphan Rare Disease Sales Pulmonology Immunology
Grifols
10.2016 - 05.2023
Cardiology Rheumatology Specialty Sales
Syneos Health (inVentiv) - Amgen
04.2015 - 10.2016
Director of Sales and Marketing
Cafe Tempo Coffee House
08.2014 - 03.2015
Respiratory and Diabetes Sales Specialist
Merck & Co., Inc. / Schering-Plough Corp.
10.2007 - 08.2014
Sales Representative Cardiovascular Sales
Inventiv Health/Novartis
08.2006 - 10.2007
Bachelor of Science - Business Administration, Marketing, Psychology
University of Delaware