Marc (jiacheng) CAI
State College,PA
Summary
Resourceful Graduate Research Assistant passionate about advancing knowledge in Virtual Reality through high-quality research. Self-motivated professional with excellent communication, planning and problem solving abilities.
Overview
3
3
years of professional experience
Work History
Graduate Research Assistant
Brite Lab (Dr. Scarlett Miller)
08.2022 - Current
- Completed administrative and research duties per professor request.
- Performed statistical, qualitative, and quantitative analysis.
- Developed interactive Virtual Reality environments for experimental purposes
- Contributed to professionally-written scientific paper for publication.
- Presented results to field experts at IDETC2023-DTM Conference.
- Gathered, organized and entered data into SPSS, R, NVivo.
- Conducted thorough literature reviews to better understand research topics and prepare for studies.
- Designed and conducted experiments, collected data and maintained results databases.
Service Desk Consultant
Penn State Information and Technology
08.2020 - 07.2022
- Assisting and directing customers by transferring calls from Pen State General Hotline
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Maintained campus computer lab equipment
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Offered assistance in implementing and developing training programs.
- Addressed user customer service concerns and decided when to escalate problems to specialist team members.
- Entered more than 5000 service tickets into incident tracking system to facilitate faster problem identification and resolution.
- Attended weekly team meetings to enhance product and service knowledge and gain insight into beneficial issue resolution strategies.
Engineering Research Assistant
Dr. Sri-Rajasekhar (Raj) Kothapalli
12.2020 - 01.2022
- Lead the phantom development for testing the ultrasonic and photo-acoustic properties of in-market ultrasound probes
- Designed fabricated, and tested transparent ultrasonic transducers from Piezoelectric Material (PMN-PT)
- Investigated equipment function to diagnose faults and make recommendations to provide solutions.
- Worked both independently and collaboratively in fast-paced laboratory environment.
- Assisted in publishing results in IEEE Sensors Letters
Development Engineer
Penn State HESE
01.2021 - 01.2022
- Working with Kenyan NGOs such as WWF Kenya to develop social ventures aimed to help Kenya population sustainably.
- Developed new product lines through comprehensive planning, strategy and research.
- Prepared technical presentations for internal and client project engineering review.
- Determined business plan, mission statement, and vision.
Education
Master of Science - Engineering Science
Pennsylvania State University
University Park, PA05.2024
Bachelor of Science - Biomedical Engineering
Pennsylvania State University
State College, PA05.2022
Skills
- Data Analysis
- User Expectations
- Information Technology
- Empirical Research
- Analyzing and Synthesizing Data
- 3D Modeling
- CNC Milling
- New Product Development
- Story Production
- Virtual Reality
- Quantitative Analysis
- User Experience Design (UX)
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Graduate Research Assistant
Brite Lab (Dr. Scarlett Miller)
08.2022 - Current
Development Engineer
Penn State HESE
01.2021 - 01.2022
Engineering Research Assistant
Dr. Sri-Rajasekhar (Raj) Kothapalli
12.2020 - 01.2022
Service Desk Consultant
Penn State Information and Technology
08.2020 - 07.2022
Master of Science - Engineering Science
Pennsylvania State University
Bachelor of Science - Biomedical Engineering
Pennsylvania State University
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