Marc Coe

Sales associate for new and used automobiles

• Built relationships with customers to encourage repeat business.
• Engaged with customers to build rapport and loyalty.

• Managed 7 crews across 6 states
• Responsible for recruiting, interviewing, hiring, and training of new employees
• Responsible for all incoming service related calls throughout all territories
• Monthly travel to train new hires and provide continued training
• Experienced in sales role with both direct in-home sales as well as phone sales
• Responsible for scheduling of installations and service calls
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Adaptable and proficient in learning new concepts quickly and efficiently.

• Phone sales / appointment setting for qualified potential clients
• Actively participated in continuous improvement initiatives aimed at enhancing overall efficiency
• Developed strong professional relationships with clients, effectively addressing concerns and managing expectations.
• Consistently met or exceeded performance targets set by management regarding productivity and quality metrics.
• Streamlined qualification verification processes

• Trained new technicians on proper operation and installation of products and services
• Responsible for installation and service of residential energy efficient products and services for customers
• In home sales
• Customer service
• Managed inventory
• Contributed to a positive work environment through open communication channels between all levels of staff involved in the installation process.
• Enhanced customer satisfaction by ensuring timely and accurate installation of equipment.
• Maintained high-quality standards, resulting in excellent customer feedback and repeat business.
• Led cross-functional teams on large-scale installation projects, ensuring seamless collaboration and successful project completion.