MARC DIMAGIBA
Las Vegas,NV
Summary
Results-driven restaurant management professional with a proven track record in enhancing customer satisfaction and operational efficiency. Demonstrates strong interpersonal skills, effective time management, and adept problem-solving abilities in high-pressure environments. Committed to fostering teamwork and maintaining high standards of service delivery.
Overview
10
10
years of professional experience
Work History
Restaurant Manager
Denny's
Las Vegas, NV
04.2021 - 05.2025
- Managed Corporate Restaurant that ranked No.1 in sales and guest count throughout the entire brand of 1200 locations worldwide
- Kitchen Equipment Operation and Maintenance
- Inventory Control and Record Keeping
- Budgeting and Cost Control
- Order delivery practices
- Food plating and presentation
- PPE Compliance
- Conflict Resolution Techniques
- Oversaw daily staff of 30 personnel to maximize efficiency while minimizing overtime
- Knowledge of sales forecasting
- Maintain food costs to a variance of under 1.3%
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies
- Cash handling
- Created and deployed successful strategies to boost restaurant performance, streamline food preparation process and reduce waste
- Continuously evaluated business operations to effectively align workflow for optimal area coverage and customer satisfaction
Handyman
Private Owner
Las Vegas, NV
02.2019 - 03.2021
- Maintained 16 units for privately owned multiplex
- Skilled in various flooring installations
- Experienced in plumbing, drywall and electrical
- Demonstrated analytical and critical thinking process to resolve residential issues of varying degrees
Lead Bartender
Kobe Sushi Bistro
Las Vegas, NV
07.2015 - 10.2018
- Designed and utilized a full stock bar
- Increased sales through upselling and suggested sales techniques
- Inventory Control
- Adhered to State laws regarding alcoholic beverage services and customer regulations
- Grew sales and boosted profits, applied proactive management strategies and enhanced sales training
Education
High School - undefined
Pinole Valley High School
Pinole, CA01.1998
Skills
- Interpersonal communicatio
- DINE, Xenial, and r365 expertise
- Inventory control
- Customer satisfaction strategies
- Complaint resolution
- Business operations expertise
- Employee retention strategis
- Performance improvement techniques
- Conflict resolution skills
- Regulatory compliance knowledge
- Purchasing and cost control expertise
- Restaurant operations management skills
- Labor and food cost management
- Safe food handling practices
- Training and onboarding processes
Timeline
Restaurant Manager
Denny's
04.2021 - 05.2025
Handyman
Private Owner
02.2019 - 03.2021
Lead Bartender
Kobe Sushi Bistro
07.2015 - 10.2018
High School - undefined
Pinole Valley High School