Open To Work
Marc Donaldson
GOLDEN,CO
Work Preference
Summary
Dynamic professional with a proven track record at Mount View Academy, excelling in budget management and employee training. Enhanced operational efficiency through meticulous record maintenance and innovative curriculum development. A self-starter with strong leadership skills, I foster engaging environments that promote success and collaboration among staff.
Overview
24
24
years of professional experience
Work History
Program Assistant I
Mount View Academy
Denver, Colorado
01.2024 - 10.2025
- Oversaw and maintained budget for school facilities, ensuring optimal resource allocation.
- Tracked eClearance and managed PAFs through state system with high accuracy.
- Organized and maintained human resource information to enhance operational efficiency.
- Provided technical support to staff, resolving issues promptly and effectively.
- Managed onboarding and offboarding processes for staff, ensuring smooth transitions.
- Maintained and updated school records as registrar, ensuring compliance with regulations.
- Coordinated logistics for events and meetings within the educational environment.
- Maintained accurate records of student attendance and academic progress.
- Organized and facilitated training sessions for new staff members on policies.
- Collaborated with team members to develop engaging school-wide programs and initiatives.
Ticketing/Customer Service Representative
Colorado Rockies
Denver, CO
03.2023 - 09.2024
- Delivered patient and cheerful customer service, ensuring positive customer experiences.
- Promoted from sales team to customer service team within two months.
- Supervised small sales teams in fast-paced environments, achieving quick resolution of customer needs.
- Managed customer accounts to maintain high levels of satisfaction.
- Trained new staff on customer service protocols and system functionalities.
- Resolved customer complaints efficiently, enhancing overall satisfaction among fans.
World History and Sociology Teacher
Ralston Valley High School/Everitt Middle School
Jefferson County, CO
08.2003 - 06.2024
- Designed and implemented World History and AP World History curricula aligned with state standards.
- Provided comprehensive lesson plans for three AP World History and two Sociology classes.
- Led World History team in developing agile department lesson plans to enhance teaching effectiveness.
- Increased average AP Exam scores by twelve percent during tenure.
- Adapted lesson plans to accommodate diverse learning styles for hundreds of students.
- Instructed over 250 students annually, ensuring accessible course material pacing.
- Managed large classes with patience and a positive attitude, fostering an engaging learning environment.
- Utilized Schoology, Google Classroom, and SMART Notebook to streamline feedback processes, reducing grading time by one to two hours weekly.
American History and Civics Teacher
Westminster High School
Westminster, CO
08.2001 - 06.2003
- Enhanced student engagement and attendance by 18% through creation of safe, welcoming environment.
- Collaborated on development of new curriculum within AVID program.
- Collected and analyzed classroom data to tailor individualized learning experiences.
- Partnered with colleagues to design interdisciplinary curriculum projects.
Education
Master of Arts - Curriculum and Design
University of Phoenix
Denver, CO01.2013
Bachelor of Arts - History
Metropolitan College of Denver
Denver, CO01.2001
Skills
- Leadership and communication
- Budget management
- Record maintenance
- Event coordination
- Curriculum development
- Problem solving
- Employee training
- Time management
- Operational compliance
- Student records management
- Public speaking and collaboration
- Creative thinking
- Self-starter
Projects
Ralston Valley High School Baseball coach, Planned practices to improve specific skills based on team performance. Provided leadership and instruction to 30 team members annually. Ralston Valley High School Cross Country coach, Planned and supervised practices based upon a training schedule daily. Provided leadership, mentoring, and individualized instruction to 50 team members annually. Co-sponsor of Rho Kappa, the National Social Studies honors Society, Organized members for multiple charity events, helping raise thousands of dollars for Make-A-Wish Foundation and collecting donations for the Arvada Food Bank yearly. Organized graduations for Mount View Academy, Planned graduation ceremonies. Organized vetted guest lists for invitees. Helped organize security for the event. Lead on food and logistics.
Timeline
Program Assistant I
Mount View Academy
01.2024 - 10.2025
Ticketing/Customer Service Representative
Colorado Rockies
03.2023 - 09.2024
World History and Sociology Teacher
Ralston Valley High School/Everitt Middle School
08.2003 - 06.2024
American History and Civics Teacher
Westminster High School
08.2001 - 06.2003
Master of Arts - Curriculum and Design
University of Phoenix
Bachelor of Arts - History
Metropolitan College of Denver