Marc Drouin
N FT MYERS
Summary
Dynamic and dependable professional with a strong background in customer service and food safety, honed at Walmart and Pop's Cafe. Recognized for attention to detail and effective teamwork, consistently enhancing customer satisfaction and maintaining a hygienic workspace. Highly motivated to contribute to team success in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Prep Cook / Dishwasher
Pop's Cafe
Cape Coral
03.2024 - 01.2025
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cashier / Customer Service
Lowes Home Improvment
Fort Myers, FL
12.2022 - 09.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Telehealth Customer
Lee Health Home Health
Fort Myers, FL
07.2020 - 05.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Planation Shutter Builder
Alumacore
Fort Myers, FL
01.2020 - 03.2020
- Used personal expertise and craftsmanship to complete residential and commercial renovations.
- Achieved high levels of workmanship on every project by monitoring progress closely, providing guidance where necessary, and ensuring best practices were followed.
Customer Service Representative
Walmart
North Fort Myers, FL
12.2016 - 12.2019
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
North Fort Myers High School
North Fort Myers, FLSkills
- Attention to detail
- Cleaning and organization
- Customer service
- Safe food handling
- Teamwork and collaboration
- Highly motivated
- Dependable and reliable
- Flexible schedule
Timeline
Prep Cook / Dishwasher
Pop's Cafe
03.2024 - 01.2025
Cashier / Customer Service
Lowes Home Improvment
12.2022 - 09.2023
Telehealth Customer
Lee Health Home Health
07.2020 - 05.2022
Planation Shutter Builder
Alumacore
01.2020 - 03.2020
Customer Service Representative
Walmart
12.2016 - 12.2019
High School Diploma -
North Fort Myers High School