Marc Espinoza
Littleton,CO
Summary
Hardworking and reliable Transportation professional with superior record of towing cars, vans, trucks of all sizes, and equipment using different hauling vehicles. Knowledgeable about loading procedures in dangerous environments and experienced in working with law enforcement.
Overview
11
11
years of professional experience
Work History
Tow Truck Driver
Westside Towing
Castle Rock, CO
01.2021 - Current
- Operated non CDL light duty Flatbed (rollback), CDL A tractor trailer (landoll, lowboy) Medium duty industrial carrier, CDL heavy wrecker ( medium duty trucks to Oversized fully loaded Tractor Trailers)
- Worked with local and state Law Enforcement (passing required background checks)
- Loaded or dropped in Government Facilities
- On call 24 hours for five days
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local Law Enforcement agencies to safely clear accident scenes and impounded vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
- Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
- Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
- Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
- Maintained a clean and organized tow truck, ensuring optimal functionality for emergency situations.
- Conducted thorough pre-trip inspections, identifying potential issues before they could impact performance or safety.
- Increased company revenue, successfully completing a high volume of service calls within designated timeframes.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Documented mileage, deliveries, pickups, customer issues and damages.
Decorative Concrete Tech
Colorado Hardscapes
Denver, CO
01.2018 - 01.2021
- Closely collaborated with clients, addressing their concerns while ensuring that their requirements were met throughout the project lifecycle.
- Contributed to successful projects completion by providing reliable data on the properties of different concrete materials used in construction works.
- Demolished and repaired old concrete surfaces.
- Mixed, spread, and patched concrete to specifications.
- Routinely lifted and moved items weighing up to or above 100 pounds.
- Worked solo and with teams up to 10 people
Concrete Polisher
Highlands Concrete Finishers
Highlands Ranch, CO
01.2017 - 01.2018
- Assisted clients in selecting appropriate materials, colors, and finishes for their desired polished concrete floors.
- Reduced project completion time by efficiently managing resources and prioritizing tasks for concrete polishing projects.
- Minimized material waste during projects through precise measuring and calculating required quantities at the outset.
- Routinely lifted and moved items weighing up to or above 100 pounds.
Line Cook
Texas Roadhouse
Littleton, CO
01.2015 - 01.2018
- Prepared multiple orders simultaneously during peak periods with accuracy, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
Education
High School Diploma -
Chatfield Senior High School
Littleton, CO2015
Skills
- Strong work ethic
- Towing and hauling equipment operation
- Customer service
- Safe driving practices
- Heavy lifting
- Vehicle inspection
- Load securement proficiency
- Problem-solving capacity
- Accident scene management
- Truck driving
- Commercial driving
- Trailer coupling and uncoupling
- Class A License
Timeline
Tow Truck Driver
Westside Towing
01.2021 - Current
Decorative Concrete Tech
Colorado Hardscapes
01.2018 - 01.2021
Concrete Polisher
Highlands Concrete Finishers
01.2017 - 01.2018
Line Cook
Texas Roadhouse
01.2015 - 01.2018
High School Diploma -
Chatfield Senior High School