Marc Goodyke
Kalamazoo
Summary
Accomplished Senior Non-Conformance Technician, with extensive hands-on experience in troubleshooting complex failure modes and operations. Detail-oriented in following all documentation practices and company process guidelines. Strong focus on team collaboration and achieving results through continuous improvement. Thrive in high pressure situations and known for effective problem-solving and delivering high-quality outcomes. Experienced leader with strong background in guiding teams, thorough training practices, managing complex issues, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
22
22
years of professional experience
Work History
Senior Non-Conformance Technician
Stryker Instruments
Kalamazoo, MI
07.2008 - Current
- Investigate and diagnosis various failures, with multiple SKU's and equipment.
- Collaborated with cross-functional teams to enhance product quality and reliability.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Proficient in using AS400, Ignition, Excel, Word, QTID Database, IPC Certified.
- Performed daily scrap functions (troubleshoot, keying to AS400, designating RTV components).
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Supervisor (Asst. to the GM)
Cottage Inn Pizza
Portage, MI
01.2004 - 02.2008
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Coordinated staff schedules to maintain adequate coverage during peak business hours.
- Monitored performance metrics to identify areas for operational improvement and cost reductions.
- Conducted regular team meetings to communicate goals, gather feedback, and foster collaboration.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Conducted interviews and hiring of new talent and staff.
Education
High School Diploma -
Loy Norrix High School
Kalamazoo, MI06-2002
Skills
- Attention to detail
- Works Well Under Pressure
- Multitasking and organization
- Troubleshooting
- Strategic and Adaptability
- Achiever
- Work Planning and Prioritization
- Team Training
- Relationship building
- Document preparation
- Manufacturing processes
Timeline
Senior Non-Conformance Technician
Stryker Instruments
07.2008 - Current
Supervisor (Asst. to the GM)
Cottage Inn Pizza
01.2004 - 02.2008
High School Diploma -
Loy Norrix High School