Marc Hee
Lynnwood,WA
Summary
Hardworking, passionate and accomplished IT Engineer with a background in support, infrastructure services, server-level security and customer/client services.
Overview
9
9
years of professional experience
Work History
Infrastructure Security Administrator
Parametric Portfolio Associates/Eaton Vance
Seattle, WA
12.2021 - Current
- Secure/maintain Windows servers via updates and patch management
- Track and Remediate all vulnerabilities that may arise within the security landscape
- Maintain and update Rubrik clusters to ensure accuracy, relevance and security
- Utilize vCenter to manage, maintain and update virtual servers and hosts
- Identify vulnerabilities using Tenable in 3rd party applications and remediate those vulnerabilities
- Track updates and vulnerabilities using vendor websites, i.e. VMware, Rubrik, Microsoft
IT Systems Analyst
Seagen
Bothell, WA
07.2021 - 12.2021
- Primary technical owner of specific Enterprise applications used by Seagen
- Worked with application vendors on licensing and FDA regulated systems
- Application account creations and user support for those applications
- Creation of knowledge base articles (IT and User facing) for better understanding of application intent and usage
- Work with business primaries to configure applications to meet goals and requirements
IT Onboarding Technician
Seagen
Bothell, WA
07.2019 - 07.2021
- Configure AD/AAD and laptops/VMs for all new hires (On-site, Remote)
- Setup all desks for onsite new hires prior to start date (pre-Covid)
- Provide IT orientation on start date for all remote hires (laptops and VMs)
- Ship laptop and all other peripherals to new hire’s address during the WFH period
- Schedule call with user for laptop/phone setup
- Troubleshoot and resolve all hardware and software issues for new hire during Onboarding period
- Onboarded over 14 users weekly via phone during Covid/WFH period
Education
Bachelor of Arts - Interdisciplinary Studies/Pre-Law
University of Hawaii At Manoa
Honolulu, HI08.2006
Skills
- Active Directory
- Azure Active Directory
- BigFix
- Confluence
- Jira
- PDQ
- Rubrik Security Cloud/Polaris
- ServiceNow
- VMware/vCenter
- VMware Horizon
- ZenDesk
Timeline
Infrastructure Security Administrator
Parametric Portfolio Associates/Eaton Vance
12.2021 - Current
IT Systems Analyst
Seagen
07.2021 - 12.2021
IT Onboarding Technician
Seagen
07.2019 - 07.2021
Bachelor of Arts - Interdisciplinary Studies/Pre-Law
University of Hawaii At Manoa