Marc Herndon
Fresno,CA
Summary
Dynamic administrative leader with extensive experience in executive support and operational coordination. Dedicated to delivering high-quality administrative services while enhancing team performance and efficiency. Proven track record in managing schedules, implementing process improvements, and optimizing resources to align with business objectives. Strong communicator with a proactive approach, committed to fostering relationships and ensuring operational compliance. Adept at developing performance-driven strategies for information and document management to support project success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
Social Vocational Services
Fresno, CA
08.2023 - Current
- Organized and maintained filing systems for sensitive documents.
- Prepared detailed reports and presentations for executive staff.
- Answered phones and routed calls to appropriate personnel.
- Coordinated internal meetings, including scheduling, logistics, and catering.
- Assisted with onboarding of new employees by providing information packets and training materials.
- Created expense reports using company software applications.
- Greeted visitors in a courteous manner and directed them to the appropriate office or person.
- Ordered office supplies as needed to maintain adequate inventory levels.
- Maintained accurate records of employee attendance, vacation requests, absences.
- Processed invoices from vendors in a timely manner according to company policies.
- Responded to customer inquiries via phone or email in a professional manner.
- Provided assistance during special projects or events as needed.
- Maintained office supplies by checking inventory and ordering items.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
- Managed confidential employee and company documents, ensuring they are securely stored and handled.
Direct Support Professional
Peoples Care
Fresno, CA
07.2021 - 07.2023
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Provided guidance and support to ensure safety of individuals served.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Developed relationships with families of those receiving services to ensure continuity of care.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted individuals in development of social skills to become integrated in community.
- Assisted with planning and coordination of activities and outings based on individual needs.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Advocated for disabled individuals to foster communication and self-expression and achieve goals.
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Used approved crisis intervention techniques in emergency situations.
- Reported changes in client condition to administrators, facilitating nursing intervention.
- Monitored client's well-being, safety and comfort under physician direction.
Building Administrator
Sensory R.O.C.K
Fresno, CA
06.2019 - 07.2021
- Developed and implemented building maintenance plans to ensure that all facilities were properly maintained.
- Conducted regular inspections of the facility, identified areas needing repairs, and reported findings to management.
- Planned and coordinated special events at the facility, including conferences, meetings, and other gatherings.
- Maintained records of building inventory and tracked purchases of supplies for the facility.
- Interacted with contractors to coordinate repair work or installation projects when needed.
- Monitored security systems within the facility and made adjustments as necessary.
- Investigated customer complaints related to noise levels or other disturbances occurring inside or outside the building.
- Assessed potential risks posed by hazardous materials stored in various locations around the premises.
- Planned and managed general repairs and maintenance and construction projects.
- Contributed vital safety information in preconstruction meetings with contractors and subcontractors and verified compliance with established safety standards during pre- and final inspections of construction projects.
- Oversaw daily operations, maintenance, and administration of various properties.
Education
Speech Pathology
Clovis Community College
Clovis, CASkills
- Calendars management
- Presentation Preparation
- Microsoft Access
- Correspondence Management
- Accounting ledger management
- Tech-Savvy
- Microsoft Excel
- Office Administration
- Office inventory management
- Scheduling appointments
- Office Opening and Closing
- Document Management
- Inventory Management
- Meeting Coordination
- Event Planning
- Schedule Management
- File Organization
- Data Collection
- Employee Records Management
- Budget monitoring
- Attention to Detail
- Employee Development
- Vendor Management
Certification
- DSP certification
- CPR certification
Languages
English
Professional
ASL
Limited
Affiliations
- hiking
- cooking
- volunteering
References
References available upon request.
Timeline
Administrative Coordinator
Social Vocational Services
08.2023 - Current
Direct Support Professional
Peoples Care
07.2021 - 07.2023
Building Administrator
Sensory R.O.C.K
06.2019 - 07.2021
- DSP certification
- CPR certification
Speech Pathology
Clovis Community College
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