Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marc Jules

West Palm Beach

Summary

Highly organized, efficient and communicative Liaison with strong background coordinating business operations with internal and external stakeholders. Effective in serving as middle person in streamlining processes, resolving issues and improving communications.

Overview

16
16
years of professional experience

Work History

Delivery Station Liaison

Amazon
09.2019 - Current
  • Communication with internal and external customers regarding delivery methods
  • Conflict resolution to provide the best solution for the customer
  • Identify the most suitable solution to meet the customer's needs
  • Work independently, make complex analytical decisions with little or no assistance
  • Management of verbal and written contacts
  • Connection with third party couriers

Assistant Manager

Valvoline
06.2017 - 09.2019
  • Responsible for inventory, labor management and financial performance of the service center
  • Become familiar with Environmental, Health & Safety compliance and other policies and procedures
  • Mentor, lead and train the team to optimize their development
  • Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
  • Provide superior customer service leadership

Sales Agent

Infinity Sales Group LLC
08.2015 - 06.2017
  • Greet customers and ascertain what each customer's wants and needs
  • Fulfill customer's queries over phone and maintain email to follow up contacts, sales and queries
  • Maintain daily, weekly report in professional manner

Department Manager

Walmart
03.2013 - 10.2016
  • Meet and greet customers, assist in sales, supervise employees
  • Ensuring that all merchandise are placed in their respective areas and making sure all stock is replenished
  • Being knowledgeable about the benefits and uses of each product
  • Administrative tasks, such as tracking and analyzing sales, ordering inventory, and communicating with Wal-Mart corporate offices

Security Officer

Hi-Tek Security
09.2009 - 04.2012
  • Guard, patrol, and monitor premises, answer alarms and investigate disturbances
  • Manage detailed records of my work
  • Greeting customers and dealing with any complaint or concern
  • Making sure the physical environment of the premise is maintained at all times

Education

High School Diploma -

John I Leonard High School
West Palm Beach, FL

Skills

  • Leadership/communication skills
  • Cash handling experience
  • Product Knowledge
  • Expert Front Desk/Leader
  • Excels in sales and marketing, including showing, promoting new products
  • 5 years of management experience
  • Ability to display flexibility, tact and diplomacy

Timeline

Delivery Station Liaison

Amazon
09.2019 - Current

Assistant Manager

Valvoline
06.2017 - 09.2019

Sales Agent

Infinity Sales Group LLC
08.2015 - 06.2017

Department Manager

Walmart
03.2013 - 10.2016

Security Officer

Hi-Tek Security
09.2009 - 04.2012

High School Diploma -

John I Leonard High School

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Marc Jules