Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Marc Kovalcheck

Spring Valley,CA

Summary

Hardworking with dedication to work completion. Pleasant employee offering attention to detail. Experienced in fast-paced environments and adaptable to last-minute changes.

Thrives under pressure. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

16
16
years of professional experience

Work History

CNC Machine Operator

Innovative Cutting Designs
National City, CA
11.2019 - 05.2021
  • Maintained quality control by inspecting parts for conformance to specifications, using precision measuring instruments.
  • Managed the inventory of tools and parts necessary for machine operation and maintenance.
  • Coordinated with other team members and departments to ensure timely completion of parts and projects.
  • Followed optimum cleaning procedures to keep machines, tooling and parts free of build-up and avoid excess wear.
  • Observed company's strict safety rules during each shift to avoid job-related injuries.
  • Identified needs of customers promptly and efficiently.
  • Operated equipment and machinery according to safety guidelines.

Cook

Filippi's Pizza Grotto
Jamul, CA
11.2012 - 06.2019
  • Coordinated with wait staff to ensure timely delivery of meals to customers.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Provided guidance to junior cooks regarding food preparation methods and techniques.
  • Adhered to food safety standards when storing and preparing foods.
  • Performed basic administrative duties such as inventory management, ordering supplies.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Made meals in accordance with company standards and requirements.
  • Executed proper techniques when preparing menu item ingredients.
  • Followed established procedures and requirements for safe food handling, storage and service.

Counter Customer Service

Superior Pool Products
El Cajon, CA
09.2005 - 03.2011
  • Mentored junior team members and managed employee relationships.
  • Contacted customers about potential service upgrades, new services and account changes.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Assisted customers with product inquiries, purchase decisions, and checkout processes.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Provided assistance with locating specific items requested by customers within the store premises.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Ensured that all customers left the counter satisfied with their shopping experience.
  • Demonstrated knowledge of store products and services to increase sales opportunities.
  • Completed routine maintenance and repair.

Education

High School Diploma -

Orange County School District
San Diego, CA
08-2003

Skills

  • Quality control
  • Safety compliance
  • Team collaboration
  • Customer service
  • Attention to detail
  • Time management
  • Process optimization
  • Project management
  • Multitasking
  • Problem-solving abilities
  • Continuous improvement

Affiliations

  • Playing and teaching baseball
  • Bike rides with the kids
  • Making Music
  • Writing Music

Timeline

CNC Machine Operator

Innovative Cutting Designs
11.2019 - 05.2021

Cook

Filippi's Pizza Grotto
11.2012 - 06.2019

Counter Customer Service

Superior Pool Products
09.2005 - 03.2011

High School Diploma -

Orange County School District

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Marc Kovalcheck