Marc LaRusso

All of my Clerk of Court experience has been in the Family Services division. Currently, I work in the Domestic back office area, spending most of my time filing new family law cases (and supporting documents) for pro se customers, attorneys, and other stakeholders. I also help in other areas as needed, such a scanning, eventing, processing confidential requests and criminal background checks, and answering questions from LiveAgent. Previously, I have filed new child support cases in the back office area and worked the front counters for Child Support, Injunctions, and Domestic. I have previously run a cash register at the front counters.

For 12.5 years, I was in a leadership position as an Office Staff / Front End Coordinator. I coordinated the entire front end of the store, which is the last opportunity for us to make a good impression with our customers. I organized up to 50 employees during my shift, assigning the daily tasks while also continuously ensuring we had enough staff to assist our customers. I closed up the store and evaluated the employees work, giving feedback and counseling them as needed. I trained new employees. I handled customer complaints. I was also responsible for the security of the cash safes. I counted down all cashier tills, balanced the safe, and prepared the daily deposits.