Marc Lawson
Senior Director, Operations Walmart Stores Inc
Jasper
Summary
Dynamic Senior Director of Operations at Walmart Inc. with a proven track record in strategic planning and operational excellence. Expert in fostering collaboration and driving performance improvements, achieving significant cost reductions while enhancing employee engagement. Adept at building high-performing teams and implementing innovative solutions to optimize business outcomes.
Overview
20
20
years of professional experience
2
2
Certifications
Work History
Senior Director of Operations
Walmart Inc.
05.2022 - Current
- Created an agile working environment, enabling rapid response to changing business needs without sacrificing quality or performance standards.
- Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
- Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
- Navigated complex regulatory environments to ensure compliance with local laws, standards, and regulations relevant to the business domain.
- Developed and executed operational plans to achieve organizational goals.
- Facilitated staff training programs to ensure employees were knowledgeable about the latest industry trends, best practices, and tools required for their roles.
- Revamped reporting structures to provide more accurate insight into departmental performance metrics.
- Reduced costs while maintaining quality through effective resource allocation and budget management.
- Collaborated with senior leaders to develop long-term strategic plans for the organization''s success.
- Managed cross-functional teams for maximum efficiency and collaboration.
- Mentored team members, fostering a culture of professional growth and development.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reduced operational risks while organizing data to forecast performance trends.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Mentored and coached team members to foster productive and engaging work environment.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Led change management efforts to successfully implement new technologies and systems across the organization.
- Increased employee engagement by promoting a positive work environment that valued communication, teamwork, and recognition of achievements.
- Ensured compliance with industry regulations and company policies through rigorous audits and evaluations.
Regional Human Resources Business Partner
Walmart, Inc
01.2010 - 05.2022
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Collaborated with cross-functional teams on strategic workforce planning initiatives to support long-term business growth.
- Provided guidance to managers on succession planning and talent development initiatives, ensuring a strong pipeline of future leaders within the organization.
- Spearheaded corporate social responsibility programs that increased employee involvement in community outreach efforts and positively impacted company reputation.
- Implemented innovative recruitment methods to source diverse and highly qualified candidates for various positions within the organization.
- Ensured compliance with federal, state, and local employment laws by staying up-to-date on evolving regulations and updating company policies accordingly.
- Enhanced employee satisfaction by implementing comprehensive HR policies and procedures.
- Led change management initiatives during organizational restructuring efforts, minimizing disruption to employees while maintaining high levels of engagement.
- Managed complex HR projects, ensuring timely completion and alignment with organizational goals.
- Facilitated open lines of communication between employees and senior leadership through regular town hall meetings, fostering a transparent workplace culture where feedback was valued.
- Implemented effective performance review processes that aligned with organizational goals and promoted ongoing employee development.
- Managed employee relations issues, including conflict resolution and performance management, resulting in a more harmonious work environment.
- Evaluated and updated the onboarding process for new hires, resulting in improved employee engagement and faster integration into company culture.
- Conducted comprehensive wage reviews to maintain competitive compensation packages that attracted top talent while adhering to budgetary constraints.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Implemented performance reviews and motivational strategies to elevate HR team results.
Market Human Resources Business Partner
Walmart, Inc
10.2005 - 01.2010
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Collaborated with cross-functional teams to develop integrated solutions for business challenges.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Developed meaningful metrics to evaluate the effectiveness of HR policies and procedures.
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Managed complex employee relations issues to promote a healthy workplace culture.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Advised senior management on organizational development and change management initiatives.
- Facilitated effective communication between management and staff, fostering a positive work environment.
- Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
- Optimized workforce planning and resource allocation for improved operational efficiency.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Championed diversity and inclusion initiatives, cultivating a welcoming organizational culture for all employees.
- Partnered with senior leaders on organizational development initiatives for continued growth.
- Established succession planning processes to ensure leadership continuity within the company.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Analyzed turnover data to identify trends and develop strategies for improving employee retention.
- Partnered with senior management to align HR strategies with overall business objectives.
Education
MBA - Human Resources Management
Troy University
Troy, Alabama, AL 05.2001 -
Bachelor of Science - Finance
University of Alabama At Birmingham
Birmingham, Alabama, AL 05.2001 -
Skills
Operational excellence
Strategic planning and execution
Operational efficiency
Performance management and analysis
Teamwork and collaboration
Employee relations
Team building
Attention to detail
Adaptability
Effective leader
Analytical thinking
Strategic partnerships
Continuous improvement
Certification
Professional in Human Resources
Timeline
Senior Director of Operations
Walmart Inc.
05.2022 - Current
Regional Human Resources Business Partner
Walmart, Inc
01.2010 - 05.2022
Market Human Resources Business Partner
Walmart, Inc
10.2005 - 01.2010
MBA - Human Resources Management
Troy University
05.2001 -
Bachelor of Science - Finance
University of Alabama At Birmingham
05.2001 -