Accomplished Dispatch Manager with a proven track record at Action Carting Environmental, enhancing operational efficiency and safety. Expert in fleet maintenance and leadership, significantly reducing workplace accidents. Skilled in coordinating cross-functional teams and fostering a culture of continuous improvement. Demonstrates exceptional problem-solving abilities and environmental awareness, ensuring compliance with regulations.
Overview
14
14
years of professional experience
Work History
Dispatch Manager
Action Carting Environmental
01.2017 - Current
Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
CWZ - Commercial Waste Zoning Program
Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
Coordinated with maintenance teams to establish preventive maintenance schedules for fleet maintenance.
Maintained compliance with transportation regulations, avoiding costly fines and delays.
Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Collaborated with management to develop effective safety policies and procedures for various departments.
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Led cross-functional teams for successful completion of projects, resulting in increased productivity.
Dispatch Manager
Interstate Waste Services
01.2014 - 01.2017
Supervised various locations, enforcing high-quality standards of operation.
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Collaborated with cross-functional teams to drive continuous improvement initiatives and optimize overall business performance.
Streamlined operational processes through the implementation of efficient scheduling, inventory management, and budgeting systems.
Acted with integrity, honesty, and knowledge to promote culture of company.
Enhanced driver safety by conducting regular training sessions and implementing rigorous safety protocols.
Managed a team of dispatchers and maintenance personnel, providing leadership and direction for optimal performance.
Sanitation Driver
Action Carting Environmental
06.2010 - 01.2014
Performed daily pre-trip inspections.
Achieved reduced accident rates by practicing defensive driving techniques and maintaining a heightened awareness of road conditions.
Communicated with supervisor regarding unsafe sites, delays, accidents, and breakdowns.
Navigated designated routes safely during hazardous weather conditions
Assisted in training new sanitation drivers, promoting a culture of safety and efficiency.
Used radio and cellular devices to communicate with dispatch.
Collaborated with dispatchers to address route changes or concerns, streamlining operations for increased productivity.
Demonstrated commitment to continuous improvement by participating in ongoing training and development opportunities, staying informed about industry best practices.
Education
GED - Business
Murray Bertrium
New York, NY
01.1999
Skills
Fleet maintenance
Multiple project coordination
Field call management
Daily reports
Employee time records
Environmental awareness
Maintenance recordkeeping
Strong leadership
Route planning expertise
Fleet dispatching
Dispatching field personnel
Quick Thinking
Problem-solving abilities
Safety Procedures
Conflict Resolution
Computer Literacy
Time management abilities
Crisis Management
Emergency Response
Monitoring field personnel
Timeline
Dispatch Manager
Action Carting Environmental
01.2017 - Current
Dispatch Manager
Interstate Waste Services
01.2014 - 01.2017
Sanitation Driver
Action Carting Environmental
06.2010 - 01.2014
GED - Business
Murray Bertrium
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