Marc Maignan
Philadelphia,USA
Summary
Prepared to deliver top-notch service in fast-paced environments. History of managing customer interactions smoothly and maintaining vehicle safety standards. Known for collaborative work ethic and flexibility to adapt to changing needs, combined with solid communication and organization skills.
Overview
8
8
years of professional experience
Work History
Resident Counselor
SERV Achievement Center, Inc
01.2021 - Current
- Supervises all residents
- Enforces rules and regulations dictated by group home
- Ensures all residents are in bed by lights out
- Assists in preparing scheduled and planned meals and snacks for residents
- Observes dietary restrictions and guidelines of specific residents
- Writes up reports of resident behavior and activity
Sales and Customer Rep
T-Mobile
01.2020 - 01.2021
- Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer
- Maintain an awareness of all promotions and advertisements
- Receive payment by cash, check, credit cards
- Issue receipts, refunds, credits, or change due to customers
Warehouse Worker
Amazon
03.2019 - 10.2019
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Transferred products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals
Valet Parking Attendant
Royal Valet
11.2017 - 01.2019
- Responded to customer requests efficiently and with knowledgeable assistance
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
Cashier
Acme
07.2016 - 10.2017
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
- Answered questions about store policies and concerns to support positive customer experiences
Education
Commonwealth Secondary School Diploma -
06.2021
Northeast High School -
Northeast High School
Philadelphia, PA06.2019
Skills
- Adaptability
- Interpersonal Skills
- Leadership
- Management Skills
- Communication
- Problem-Solving
- Technical Skills
- Time Management
- Customer Service
- Critical Thinking
Timeline
Resident Counselor
SERV Achievement Center, Inc
01.2021 - Current
Sales and Customer Rep
T-Mobile
01.2020 - 01.2021
Warehouse Worker
Amazon
03.2019 - 10.2019
Valet Parking Attendant
Royal Valet
11.2017 - 01.2019
Cashier
Acme
07.2016 - 10.2017
Northeast High School -
Northeast High School
Commonwealth Secondary School Diploma -
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