Marc Marcellus
Longmont,CO
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Director of Continuous Improvement
Primoris Services Corp
Commerce City, CO
06.2022 - Current
- Implemented Lean Six Sigma principles, driving operational excellence across the organization.
- Organized regular one-on-one sessions to discuss employee performance and determine priorities.
- Planned and facilitated team meetings for reviewing business results and communicating new priorities.
- Reviewed completed work to verify consistency, quality, and conformance.
- Produced thorough, accurate and timely reports of project activities.
- Assigned work and monitored performance of project personnel.
- Designed training programs related to continuous improvement initiatives; conducted trainings as needed.
- Assisted in developing policies and procedures related to continuous improvement activities; monitored compliance with standards.
- Created detailed project plans outlining goals, resources needed, timelines, milestones, risks and contingencies.
- Developed dashboards and reports tracking progress against organizational goals related to continuous improvement activities.
- Led cross-functional teams in the implementation of process improvements initiatives across multiple departments.
- Identified opportunities for process optimization through data analysis, root cause analysis, and gap assessment.
- Provided coaching and mentoring support to employees involved in continuous improvement efforts.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Manager of Site Readiness
Primoris Services Corp
Commerce City, CO
12.2020 - 06.2022
- Established processes to ensure efficient workflow throughout the organization.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Ensured compliance with regulatory requirements and industry standards.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Delegated work to staff, setting priorities and goals.
Education
Bachelor of Science - Mechanical Engineering
University of North Dakota
Grand Forks, ND12-2017
Skills
- Performance Metrics Development
- Six Sigma proficiency
- Value Stream Mapping
- Workflow Standardization
- Lean Manufacturing Mastery
- Decision-Making Competence
- Data analysis techniques
- Root Cause Analysis Methods
- Operational Excellence Principles
- Continuous Improvement Culture
- Employee Development
- Process Improvement
- Problem-solving aptitude
- Attention to Detail
- Team Leadership
- Active Listening
- Employee Coaching and Mentoring
- MS Office
- Smartsheet
- CAD Software
- Programming Languages - C, C,
Certification
- Lean Six Sigma Black Belt
- Lean Practitioner
- SCRUM Master
Affiliations
- Coaching/Mentoring 12U & 14U girls softball
- Coaching Robotics team
Timeline
Director of Continuous Improvement
Primoris Services Corp
06.2022 - Current
Manager of Site Readiness
Primoris Services Corp
12.2020 - 06.2022
Bachelor of Science - Mechanical Engineering
University of North Dakota