Marc Martinez
Savannah,GA
Summary
Hardworking employee, process driven and enthusiastic. Offers strong work ethic, relationship-building and problem-solving abilities. Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated. Excellent record of punctuality and work ethic. Pursues opportunities to learn new skills and contribute to group success. Take Pride in completing jobs timely and efficiently. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Amazon Driver
ETH
03.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Obtained signatures from customers upon delivery of goods.
- Followed Hazardous Materials Regulations (HMR) for transporting dangerous materials.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Merchandise Manager
Dollar Tree
12.2021 - 02.2023
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Interacted with customers to obtain feedback and drive satisfaction.
- Developed and implemented successful strategies to increase sales and profits.
- Maintained updated product knowledge to successfully educate and advise customers.
- Built positive relationships with vendors for consistent and reliable supply of products.
Manager
In The Zone Uptown Barbershop
04.2021 - 02.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Instructor
Haynesville Correctional Center
02.2006 - 03.2021
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Improved student performance by defining clear goals and communicating performance metrics.
- Promoted classroom safety, collaboration and best practices.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Increased student participation via engaging lectures and assignments.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Tested and evaluated students on materials presented in workshops and classes.
Education
Associate of Science - Business Administration And Management
Tappahannock Community College
Tappahannock, VA12.2013
Skills
- Defensive Strategies
- Staff Development
- Heavy Lifting
- Vehicle Inspection
- Valid Driver's License
- Supply Transport
- Time Management
- Managing Multiple Tasks
- Business Planning
- Timelines and Milestones
- Managing Routines
- Customer Relationship Management
- Managing Laborers
- Productivity Performance
- Staff Management
- Team Leadership
- Managing Employee Relations
Certification
- Commonwealth of Virginia, Wall Cleaner, Floor Waxer, Window Cleaner, Commercial & Institutional Cleaner, Cleaner, Home restoration service - May 2000
- Custodial Course - Feb 2000
- Bloodborne Pathogens Training, April 2015
- OSHA Certification, August 2014
- Licensed Barber - 5/2010 - current
Timeline
Amazon Driver
ETH
03.2023 - Current
Merchandise Manager
Dollar Tree
12.2021 - 02.2023
Manager
In The Zone Uptown Barbershop
04.2021 - 02.2023
Instructor
Haynesville Correctional Center
02.2006 - 03.2021
Associate of Science - Business Administration And Management
Tappahannock Community College
- Commonwealth of Virginia, Wall Cleaner, Floor Waxer, Window Cleaner, Commercial & Institutional Cleaner, Cleaner, Home restoration service - May 2000
- Custodial Course - Feb 2000
- Bloodborne Pathogens Training, April 2015
- OSHA Certification, August 2014
- Licensed Barber - 5/2010 - current
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