Marc Mathews
Staten Island,NY
Summary
Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills.
Skilled property management professional experienced overseeing operational aspects, tenant relations, office management and maintenance coordination. Successful balancing tenants rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities. Positive and diligent, professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering 7 years of Property Managment experience paired with goal-oriented and performance-minded approach.
Overview
7
7
years of professional experience
Work History
Property Management
Shamco Management
04.2020 - Current
- Handled day-to-day accounting processes to drive financial accuracy.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Maintained integrity of general ledger and chart of accounts.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Coordinated with legal counsel to resolve tenant disputes.
- Administered operations to handle needs of more than 2400 tenants across 700 property units.
- Kept properties in compliance with local, state and federal regulations.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Property Manager
HL
11.2020 - 04.2021
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Completed annual rent calculations using housing database software.
- Maintained sufficient number of units market-ready at all times.
- Followed up on delinquent tenants and coordinated collection procedures.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Communicated with landlord regarding building and tenant issues.
- Completed final move-out walk-throughs with tenants to identify any required repairs.
Property Manager
Tona Management
11.2019 - 11.2020
- Established strong, professional relationships with superintendent and residents by promoting team collaboration and delivering exemplary service
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects
- Organized and participated in management meetings on a weekly basis to give residents opportunity to ask questions and provide forum for issues to be addressed
- Administered operations to handle needs of more than 150 tenants across 300 property units
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs
- Coordinated with janitorial and engineering staff on maintenance and upkeep
- Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight
- Communicated with landlord regarding building and tenant issues
- Generated professional networks by engaging in professional, industry and government organizations
- Completed final move-out walk-throughs with tenants to identify any required repairs
- Assessed property every week, compiled information and wrote reports regarding findings for submission to owners
- Followed up on delinquent tenants and coordinated collection procedures
- Promptly responded to tenant complaints and concerns for over 5 properties
- Compiled maintenance and repair requests for submission to maintenance department and reached out to local contractors for bid proposals
Property Manager
Grinberg Management
12.2016 - 04.2019
- Introduced prospective tenants to types of units available and performed tours of premises
- Administered operations to handle needs of more than 150 tenants across 180 property units
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes
- Maintained accurate records of all correspondence with and from tenants
- Monitored and documented all income, including delinquencies
- Oversaw daily operations, maintenance and administration of various properties
- Initiated contact with new tenants to coordinate the move-in process, provide an introduction to maintenance staff, review services, and explain building rules and regulations
- Pre-occupancy and post occupancy inspections
- Manage all repairs ensuring jobs are completed in a satisfactory manner
- Knowledge of Department of Housing and Urban Development ( HUD ) rules and regulations
- Verified income, assets and expenses and completed file tracking sheet for each applicant
- Followed up on delinquent tenants and coordinated collection procedures
Education
Associate of Arts -
Manhattan College
Bronx, Ny1998
Skills
- Knowledge of building codes
- Property tours and inspections
- Database management
- Maintenance knowledge
- Administrative support
- Affordable housing programs knowledge
- Tenant and eviction laws
- Database Management
- MRI accounting software
- Compliance Monitoring
- Tenant Relations
- Knowledge of Building Codes
- Contract Negotiation
- Business Administration
- Maintenance Scheduling
- Exceptional Oral and Written Communication Skills
- Maintenance Knowledge
- Property Tours and Inspections
Languages
Spanish
Native or Bilingual
Timeline
Property Manager
HL
11.2020 - 04.2021
Property Management
Shamco Management
04.2020 - Current
Property Manager
Tona Management
11.2019 - 11.2020
Property Manager
Grinberg Management
12.2016 - 04.2019
Associate of Arts -
Manhattan College
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