Marc Medeiros
Winter Springs,Fl
Summary
Dear Hiring Manager,
I'm applying for a position at your company. Based on the posted description, I'm confident that I am fully qualified for a few different position's and will be a strong addition to your team.
I strive to participate as a team member in a dynamic work environment focused on promoting business growth by providing superior service and workmanship.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Mechanic
Speed Works
DeBary, FL
03.2022 - Current
- Performed preventive maintenance services on Ferrari's such as oil changes and tune-ups on cars and trucks.
- Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
- Adjusted vehicle components according to specifications utilizing testing equipment such as dynamometers or chassis charts.
- Provided trackside prep, services at the Racetrack.
- Performed all pre-track prep before races.
- Monitor and maintain Race cars and drivers needs during Pratice and race days.
Technical Lead
JMS Performance Group
DeBary, FL
03.2021 - 03.2022
- Demonstrated advanced product knowledge to solve customer issues.
- Served as first point of contact for incoming technical service calls and emails.
- Used remote login tools to assist clients with technical and product questions.
- Assisted customers with various types of technical issues via email, live chat and telephone.
- Assisted customer in understanding products, components and systems using technical demonstration.
- Created and implemented new troubleshooting processes, improving efficiency and customer satisfaction while reducing costs.
- Developed and maintained technical documentation for software systems.
- Provided technical guidance on development projects as well as implementation of new technologies.
- Collaborated with other team members to troubleshoot complex issues and develop solutions.
General Manager
BLP Products
Orlando, FL
03.2020 - 02.2021
- Guided management and supervisory staff to promote smooth operations.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Designed sales and service strategies to improve revenue and retention.
- Tracked monthly sales to generate reports for business development planning.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
Crew Chief
CLECT Racing Enterprises
Clermont, FL
03.2016 - 03.2020
- Built and Maintained 2 PDRA Pro 623 Race Cars
- Analyzed Run data to make changes to the engine, and suspension management systems.
- Guided drivers to the best way down the racetrack.
- Disassembled systems components to identify failures and implement corrections.
- Provided support in the hauling of the team to and from the Races.
General Manager
American Motorsports
Orlando, FL
02.2012 - 03.2016
- Recruited, interviewed and hired qualified staff for open positions.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Trained employees on duties, policies and procedures.
- Designed sales and service strategies to improve revenue and retention.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Sales Representative
Powered By Ford
Orlando, FL
05.2001 - 02.2012
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Fostered relationships with customers to expand customer base and retain business.
- Adhered to company initiatives and achieved established goals.
- Monitored customer order process and addressed customer issues.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
- Presented products and services to prospective and existing customers to meet client needs.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Improved overall customer purchasing experiences to promote steady revenue.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Reset store displays for special events and seasonal merchandise changes.
Education
11.2022
100%
2
Objective
Work Experience
C-lect Racing Ent.
Crew chief/tuner/builder, In charge of all crew chief aspects in the racing program
American Motorsports
Store manager/lead technician/tuner
Skills
- Software Documentation Control
- Analytical Thinking and Problem Solving
- Project Management
- Software Testing and Validation
- Strong Interpersonal and Communication Skills
- Software Components and Libraries
- Software Development Standards
- Equipment Management
- Mechanical Systems
- Vehicle Inspections
- Fabrication
- Welding
- Blueprint Reading
- Surface Preparation
- Materials Selection
- Shaping and Cutting
- TIG Welding Expert
- Parts Fabrication
- Tool Repair and Maintenance
- Sheet Metal Fabrication
- Brake Press Operation
Accomplishments
- Graduated EFI University in Beginner and Advanced EFI tuning and Dyno operation
- 16 PDRA Class wins
- Won as Crew Chief in Pro 632 2020 World Street Nationals.
- Finished 2nd as crew member 2023 HSR24 Hr race.
Certification
- EFI Tuning Beginner, EFI University - 2016
- EFI Tuning Advanced, EFI University - 2016
- Advanced Dyno Operation, EFI University - 2016
Affiliations
- I design and build small embedded circuits for testing and modifying ECU's.
Timeline
Mechanic - Speed Works
03.2022 - Current
Technical Lead - JMS Performance Group
03.2021 - 03.2022
General Manager - BLP Products
03.2020 - 02.2021
Crew Chief - CLECT Racing Enterprises
03.2016 - 03.2020
General Manager - American Motorsports
02.2012 - 03.2016
Sales Representative - Powered By Ford
05.2001 - 02.2012
Efi University - ,
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