Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marc Melchior

Hayden,ID

Summary

Dynamic and results-oriented professional with extensive experience in parts management and maintenance, notably at US Tractor. Excelled in vendor relationship management and problem-solving, boosting revenue and enhancing operational efficiency. Skilled in equipment operation and fostering client relations, consistently meeting or exceeding sales targets. Proven track record of achieving goals with a positive and energetic approach.

Overview

27
27
years of professional experience

Work History

Parts Specialist

US Tractor
03.2022 - 07.2025
  • Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
  • Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Coordinated with site personnel, clients and local government officials to achieve on-time project delivery.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Researched vehicles and parts via physical catalogs and electronic means.
  • Issued parts to technicians to complete customers' repairs.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.

Parts Manager

Arnold Machinery
05.2013 - 03.2022
  • Processed and reshelved return orders, checking for discrepancies, and potential usage.
  • Answer incoming parts and service calls.
  • Prepped service parts going out.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Ordered parts for customers and repair shops.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Partnered with managers to implement operational enhancements for paperwork processing.

Grounds Maintenance Technician

State Of Colorado
08.2011 - 05.2013
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Completed daily, weekly and monthly checklists on equipment to maintain records of scheduled maintenance procedures.
  • Partnered with facility management to successfully complete projects within anticipated deadlines.
  • Kept the runways free of debris
  • Used various equipment to remove snow from airfield and grounds
  • Collaborated with team members to complete larger repair projects efficiently.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Operated various tools and equipment for proper grounds maintenance, such as mowers, trimmers, and blowers.
  • Performed construction and maintenance tasks and assisted with facility and grounds maintenance.

Sales and Service Technician

Pepsi Cola
05.1998 - 05.2011
  • Promoted cross-selling opportunities and services to existing customers to drive revenue and achieve conversion rates.
  • Input customer sales information into POS system to process orders.
  • Diagnosed errors or technical problems to service equipment and offer customer support during field visits.
  • Worked with admin to generate accurate invoices for service and components used.
  • Exceeded sales goals, increased revenue and facilitated sales.
  • Serviced existing accounts on regular basis to maximize revenue.
  • Complete rebuilds on fountain units, worked on cooler and vending units.
  • Identify parts to complete repairs on units.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Education

Associate of Applied Science - Dietetic Management

Front Range Community College
Westminster, CO
05.1994

Skills

  • Problem Solving
  • Status Reporting
  • Budget Administration
  • Equipment operation
  • Client Relations
  • Supply Requisition
  • Detail Focused
  • Energetic and Positive
  • Multitasking and Prioritization
  • Inventory management

Timeline

Parts Specialist

US Tractor
03.2022 - 07.2025

Parts Manager

Arnold Machinery
05.2013 - 03.2022

Grounds Maintenance Technician

State Of Colorado
08.2011 - 05.2013

Sales and Service Technician

Pepsi Cola
05.1998 - 05.2011

Associate of Applied Science - Dietetic Management

Front Range Community College

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