Marc Merceron
Summary
Knowledgeable and dedicated customer service professional with extensive experience in organizations and industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Church Youth Leader
Tri-City Baptist Church Ministries
Port Charlotte , FL
2019.01 - Current
- Counseled youth by providing wisdom and guidance to help overcome and face interpersonal issues.
Machine Operator
PGT Innovations
Venice , FL
2020.05 - 2022.04
- Followed tooling instructions and product specifications to determine and implement operational sequences.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Warehouse Inventory Specialist
Pulsafeeder
Punta Gorda , FL
2019.05 - 2020.04
- Checked packages and merchandise for damage and notified vendors.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Education
Associate of Biblical Studies - Ministry
Florida Baptist College
Tampa Fl05.2021
Skills
- Calm and Professional Under Pressure
- Upbeat and Positive Personality
- Building Customer Trust and Loyalty
- Responding to Difficult Customers
Timeline
Machine Operator
PGT Innovations
2020.05 - 2022.04
Warehouse Inventory Specialist
Pulsafeeder
2019.05 - 2020.04
Church Youth Leader
Tri-City Baptist Church Ministries
2019.01 - Current
Associate of Biblical Studies - Ministry
Florida Baptist College
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