Summary
Overview
Work History
Education
Skills
Interests
LANGUAGE
Accomplishments
Work Availability
Quote
Timeline
AWARDS
Personal Values
AWARDS
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Marc-Michel Maguet

Marc-Michel Maguet

Georgetown,United States

Summary

Dynamic Regional sales leader with a proven track record of driving revenue growth and implementing effective business development strategies. Expertise in building and leading high-performing teams, enhancing sales operations, and cultivating key client relationships has consistently resulted in significant improvements in overall sales performance. A strategic thinker skilled in market research and negotiation tactics, dedicated to process improvement and relationship management, leading to increased customer satisfaction and loyalty. Recognized for a collaborative approach and commitment to excellence, ensuring alignment with organizational goals while managing complex projects and achieving strategic objectives in a growth-oriented environment.

Overview

14
14
years of professional experience

Work History

SVP, Regional Sales Leader II

PNC Bank
11.2021 - Current
  • Recruited, trained, and mentored high-performing sales team of 13 branches in the Greater North Austin area.
  • Conducted regular reviews of team members' performance and provided constructive feedback for improvement.
  • Provided exceptional customer service through timely response to inquiries and resolution of issues.
  • Developed and executed sales strategies to achieve revenue targets.
  • Organized regional sales meetings to share best practices and motivate team.
  • Identified and pursued new business opportunities within region.
  • Elevated team productivity using practical training and motivational strategies.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Identified opportunities to improve business process flows and productivity.

VP, Sales and Service Client Experience Manager

PNC Bank
03.2021 - 11.2021
  • Conducted regular meetings with staff to review performance goals and address any challenges or obstacles.
  • Sales, Service & Support Manager for over 100+ Branches in the Missouri/Illinois/Indiana Market
  • Supported the immediate 35+ Local St. Louis Branch Network and Remotely the remaining 65+ Branch Network remotely
  • Aided in new to company acquisition market with direct support for transition of acquired bank to PNC processes
  • Managed, measured, tracked and resolved customer issues to achieve timely resolutions.
  • Onboarded new clients through established sales and implementation cycle.

AVP, Branch Manager Sr.

PNC Bank
01.2015 - 03.2021
  • Promoted and led performance enhancement culture by actively coaching and mentoring direct reports for two different branch locations.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • 10x Branch of the Month winning recipient.
  • Set performance goals for staff members and provided ongoing feedback.
  • Created success-oriented team environment focused on professional development and empowering leadership.
  • Maintained friendly and professional customer interactions.

Officer, Assistant Branch Manager

Bank of America
07.2011 - 12.2014
  • Created success-oriented team environment focused on professional development and empowering leadership.
  • Top performing branch location in the greater St. Louis Market, top 5% in year over year growth.
  • Identified opportunities to deepen relationships, increase client acquisition, and improve service levels.
  • Boosted and maintained staff morale, conducting daily huddles to communicate goals, strategies and new initiatives.
  • Maintained, developed and enhanced relationships with consumer & business customers.
  • Supervised, coached and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Education

High School Diploma -

Broward Community College
Davie, FL

Skills

  • Team leadership and training and development
  • Cross-functional collaboration
  • Interpersonal Skills
  • Business Development
  • Problem solving
  • Goal Orientation
  • Performance & Operational Management
  • Strategic goals
  • Public speaking
  • Corporate presentations
  • Strategic leadership
  • Policies and procedures

Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Volunteer Work
  • Participating in fundraising events to support local charities, schools, or community projects
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Personal Development and Self-Improvement

LANGUAGE

English
Advanced

Accomplishments

  • Supervised team of 13 branches, comprised of 77 staff members.
  • Used Microsoft Excel to develop sales performance tracking spreadsheets.
  • Achieved 100 points in Region Performance Scorecard through effectively helping with team sales performance consistency.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Do not go where the path may lead, go where there is no path and leave a trail.
Ralph Waldo Emerson

Timeline

SVP, Regional Sales Leader II

PNC Bank
11.2021 - Current

VP, Sales and Service Client Experience Manager

PNC Bank
03.2021 - 11.2021

AVP, Branch Manager Sr.

PNC Bank
01.2015 - 03.2021

Officer, Assistant Branch Manager

Bank of America
07.2011 - 12.2014

High School Diploma -

Broward Community College

AWARDS

2-time Region of the Year in the Market for Risk and Operations, 2019 Circle of Excellence and Market All Star recipient for 2018 P&L growth, 2018 Regional Branch of the year recipient, 10-time Branch of the Month recipient

Personal Values

  • Hardworking & Honest: Committed to delivering quality work with integrity in every situation.
  • Empathetic & Family-Oriented: Value understanding others’ perspectives and fostering supportive relationships.
  • Optimistic & Trustworthy: Approach challenges with a positive outlook and maintain reliability through consistent actions.
  • Dependable: Known for follow-through, accountability, and consistency in meeting commitments.

AWARDS

2-time Region of the Year in the Market for Risk and Operations, 2019 Circle of Excellence and Market All Star recipient for 2018 P&L growth, 2018 Regional Branch of the year recipient, 10-time Branch of the Month recipient