- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteer Work
- Participating in fundraising events to support local charities, schools, or community projects
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Personal Development and Self-Improvement
Marc-Michel Maguet
Georgetown,United States
Summary
Dynamic Regional sales leader with a proven track record of driving revenue growth and implementing effective business development strategies. Expertise in building and leading high-performing teams, enhancing sales operations, and cultivating key client relationships has consistently resulted in significant improvements in overall sales performance. A strategic thinker skilled in market research and negotiation tactics, dedicated to process improvement and relationship management, leading to increased customer satisfaction and loyalty. Recognized for a collaborative approach and commitment to excellence, ensuring alignment with organizational goals while managing complex projects and achieving strategic objectives in a growth-oriented environment.
Overview
14
14
years of professional experience
Work History
SVP, Regional Sales Leader II
PNC Bank
Austin, Texas
11.2021 - Current
- Recruited, trained, and mentored high-performing sales team of 13 branches in the Greater North Austin area.
- Conducted regular reviews of team members' performance and provided constructive feedback for improvement.
- Provided exceptional customer service through timely response to inquiries and resolution of issues.
- Developed and executed sales strategies to achieve revenue targets.
- Organized regional sales meetings to share best practices and motivate team.
- Identified and pursued new business opportunities within region.
- Elevated team productivity using practical training and motivational strategies.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Identified opportunities to improve business process flows and productivity.
VP, Sales and Service Client Experience Manager
PNC Bank
Ballwin, Missouri
03.2021 - 11.2021
- Conducted regular meetings with staff to review performance goals and address any challenges or obstacles.
- Sales, Service & Support Manager for over 100+ Branches in the Missouri/Illinois/Indiana Market
- Supported the immediate 35+ Local St. Louis Branch Network and Remotely the remaining 65+ Branch Network remotely
- Aided in new to company acquisition market with direct support for transition of acquired bank to PNC processes
- Managed, measured, tracked and resolved customer issues to achieve timely resolutions.
- Onboarded new clients through established sales and implementation cycle.
AVP, Branch Manager Sr.
PNC Bank
Town and Country, Missouri
01.2015 - 03.2021
- Promoted and led performance enhancement culture by actively coaching and mentoring direct reports for two different branch locations.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- 10x Branch of the Month winning recipient.
- Set performance goals for staff members and provided ongoing feedback.
- Created success-oriented team environment focused on professional development and empowering leadership.
- Maintained friendly and professional customer interactions.
Officer, Assistant Branch Manager
Bank of America
Ballwin, Missouri
07.2011 - 12.2014
- Created success-oriented team environment focused on professional development and empowering leadership.
- Top performing branch location in the greater St. Louis Market, top 5% in year over year growth.
- Identified opportunities to deepen relationships, increase client acquisition, and improve service levels.
- Boosted and maintained staff morale, conducting daily huddles to communicate goals, strategies and new initiatives.
- Maintained, developed and enhanced relationships with consumer & business customers.
- Supervised, coached and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
High School Diploma -
Broward Community College
Davie, FLSkills
- Team leadership and training and development
- Cross-functional collaboration
- Interpersonal Skills
- Business Development
- Problem solving
- Goal Orientation
- Performance & Operational Management
- Strategic goals
- Public speaking
- Corporate presentations
- Strategic leadership
- Policies and procedures
Interests
LANGUAGE
English
Advanced
Accomplishments
- Supervised team of 13 branches, comprised of 77 staff members.
- Used Microsoft Excel to develop sales performance tracking spreadsheets.
- Achieved 100 points in Region Performance Scorecard through effectively helping with team sales performance consistency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Do not go where the path may lead, go where there is no path and leave a trail.
Ralph Waldo Emerson
Timeline
SVP, Regional Sales Leader II
PNC Bank
11.2021 - Current
VP, Sales and Service Client Experience Manager
PNC Bank
03.2021 - 11.2021
AVP, Branch Manager Sr.
PNC Bank
01.2015 - 03.2021
Officer, Assistant Branch Manager
Bank of America
07.2011 - 12.2014
High School Diploma -
Broward Community College
AWARDS
2-time Region of the Year in the Market for Risk and Operations, 2019 Circle of Excellence and Market All Star recipient for 2018 P&L growth, 2018 Regional Branch of the year recipient, 10-time Branch of the Month recipient
Personal Values
- Hardworking & Honest: Committed to delivering quality work with integrity in every situation.
- Empathetic & Family-Oriented: Value understanding others’ perspectives and fostering supportive relationships.
- Optimistic & Trustworthy: Approach challenges with a positive outlook and maintain reliability through consistent actions.
- Dependable: Known for follow-through, accountability, and consistency in meeting commitments.
AWARDS
2-time Region of the Year in the Market for Risk and Operations, 2019 Circle of Excellence and Market All Star recipient for 2018 P&L growth, 2018 Regional Branch of the year recipient, 10-time Branch of the Month recipient