Results-driven Shift Manager with experience in staff training, cash handling, and inventory management. Skilled at optimizing shift workflows to enhance customer engagement and minimize wait times.
Overview
4
4
years of professional experience
Work History
Shift Manager
Little Caesars Pizza
Bel Air, Maryland
12.2023 - Current
Supervised shift operations and led team in high volume store, achieving peak daily revenues of $2,000-$4,000
Trained and onboarded new team members and managers, enhancing staff performance and supporting leadership development.
Managed inventory control and supply ordering to maintain operational efficiency and minimize waste
Optimized shift workflow during peak hours, reducing customer wait time and improving service speed.
Reconciled daily cash registers and handled cash deposits, ensuring accurate financial reporting.
Conducted interviews and provided hiring recommendations to support team growth.
Cashier / Amazon Returns
Kohls Department Store
Forest Hill, Maryland
12.2022 - 04.2023
Processed customer transactions at point of sale, ensuring quick and smooth checkout.
Handled cash and electronic payments, maintaining accuracy and security throughout transactions.
Engaged customers with friendly service, contributing to positive shopping experiences.