Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Marc Morrison

Forest Hill,MD

Summary

Results-driven Shift Manager with experience in staff training, cash handling, and inventory management. Skilled at optimizing shift workflows to enhance customer engagement and minimize wait times.

Overview

4
4
years of professional experience

Work History

Shift Manager

Little Caesars Pizza
Bel Air, Maryland
12.2023 - Current
  • Supervised shift operations and led team in high volume store, achieving peak daily revenues of $2,000-$4,000
  • Trained and onboarded new team members and managers, enhancing staff performance and supporting leadership development.
  • Managed inventory control and supply ordering to maintain operational efficiency and minimize waste
  • Optimized shift workflow during peak hours, reducing customer wait time and improving service speed.
  • Reconciled daily cash registers and handled cash deposits, ensuring accurate financial reporting.
  • Conducted interviews and provided hiring recommendations to support team growth.

Cashier / Amazon Returns

Kohls Department Store
Forest Hill, Maryland
12.2022 - 04.2023
  • Processed customer transactions at point of sale, ensuring quick and smooth checkout.
  • Handled cash and electronic payments, maintaining accuracy and security throughout transactions.
  • Engaged customers with friendly service, contributing to positive shopping experiences.

Customer Service Cashier

Shoprite Store
Bel Air, Maryland
05.2022 - 09.2022
  • Resolved customer complaints promptly, improving overall shopping experience.
  • Assisted customers with product inquiries, enhancing satisfaction through tailored recommendations.
  • Collaborated with team members to streamline store operations during peak hours.

Education

High School Diploma -

Bel Air High School
Bel Air, MD
05-2024

Skills

  • Shift optimization
  • Inventory management
  • Cash handling
  • Staff scheduling
  • Opening and closing procedures
  • Customer engagement
  • Training and mentoring
  • Leadership development
  • Conflict resolution

Languages

English
Native/ Bilingual

Affiliations

Canvassing (2024)

Timeline

Shift Manager

Little Caesars Pizza
12.2023 - Current

Cashier / Amazon Returns

Kohls Department Store
12.2022 - 04.2023

Customer Service Cashier

Shoprite Store
05.2022 - 09.2022

High School Diploma -

Bel Air High School
Marc Morrison