Summary
Overview
Work History
Education
Skills
Work Preference
Interests
Skydiving, Fashion, Dancing, International Traveling, Hiking
Timeline
Generic
MARC PALMER

MARC PALMER

Jacksonville,Florida

Summary

Results-driven procurement and sales professional with expertise in identifying cost-savings opportunities, managing vendors, negotiating contracts and closing deal. Proven track record of successful supplier performance management. Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.

Overview

23
23
years of professional experience

Work History

Property Procurement Manager

Guide A Guest - Formally NADS
01.2001 - Current
  • Collaborated with hotels and resorts to understand departmental needs, developing tailored procurement solutions that met their requirements while minimizing costs.
  • Developed and maintained relationships with key companies for smooth communication and to meet required expectations.
  • Developed strong relationships with properties, resulting in improved communication, better pricing, and reliable delivery schedules.
  • Prepares new sales representatives by conducting orientation to sales process; developing individual coaching plans; providing resources and assistance; scheduling orientation drive-alongs with senior representatives when possible.
  • Determines training needs by traveling with sales representatives; observing sales encounters; studying sales results reports; conferring with sales managers.
  • Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources.
    Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.
    .
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
    Accomplishes sales training and organization mission by completing related results as needed.

Sales Manager

North American Directory Services
01.2001 - Current
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Trained reps in US, Canada and managed onboarding operations. I also work in sales with local businesses through a curated concierge program to hotels and resort properties.
  • Prepares new sales representatives by conducting orientation to sales process; developing individual coaching plans; providing resources and assistance; scheduling orientation.

    Determines training needs with sales representatives; observing sales encounters; studying sales results reports.
    Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources.

    Accomplishes sales training and organization mission by completing related results as needed.

Business Development Manager

North American Directory Services
01.2001 - Current
  • Generated new business with marketing initiatives and strategic plans.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • With my team helped developed Concierge App that was used to work with hotels and resorts in US, and Canada.
  • I managed this project from beginning to completion.
  • Negotiated and closed long-term agreements with new clients in assigned territory.

Education

Associate of Arts - Art Education

UW Stevens Point
Stevens Point, WI

Skills

  • New Vendor Setup
  • Price Negotiation
  • Performance Improvement
  • Supplier Management
  • Lead Development
  • Goals and Performance
  • Cold Calling
  • Sales Expertise

Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Company CultureWork-life balanceHealthcare benefits401k matchTeam Building / Company RetreatsStock Options / Equity / Profit SharingWork from home optionPersonal development programs

Interests

Art / Painting, Ballet, Beach / Parks, Board / Card Games, Computers / Internet, Cooking / Food and Wine, Dancing, Dining Out, Fashion Events, Family, Gardening / Landscaping, Investing / Finance, Music (Listening), Movies / Cinema, Museums / Galleries, Philosophy / Spirituality, Photography, Reading, Shopping, Theatre, Traveling, TV: Entertainment, Volunteering, Watching Sports, Wine Tasting

Skydiving, Fashion, Dancing, International Traveling, Hiking

Travels include such places as Lebanon, Fiji, Bali, Mexico, Costa Rica, Brazil, Colombia, Vancouver, Australia, London (for Fashion Week), Guangzhou, Bejing, Abu Dhabi, Lima, Peru Tanzania and Kenya hiking Kilimanjaro with a group for a non profit In spring 2025.

I have only jumped twice in Sedona, AZ and Qualicum Beach, BC

Fashion Weeks and clothes I love :)

Latin Dances

As I started training for Mt Kilimanjaro I fell in love with hiking.

Timeline

Property Procurement Manager

Guide A Guest - Formally NADS
01.2001 - Current

Sales Manager

North American Directory Services
01.2001 - Current

Business Development Manager

North American Directory Services
01.2001 - Current

Associate of Arts - Art Education

UW Stevens Point

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MARC PALMER