Marc Reynolds
Fort Atkinson,WI
Overview
11
11
years of professional experience
Work History
Assistant Manager- Produce
Festival Foods
Fort Atkinson, WI
09.2022 - Current
- Assisted customers with inquiries, product selections, and service-related issues.
- Maintained cleanliness and organization of sales floor, back room, and prep areas.
- Collaborated with team members to ensure seamless operations during peak hours.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Trained new staff on company policies, procedures, and customer service standards.
- Developed promotional displays to increase product visibility and drive sales.
- Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
- Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
- Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
- Greeted customers warmly upon arrival, creating a welcoming atmosphere that encouraged store patronage.
- Processed transactions quickly and accurately, resulting in reduced wait times for customers.
- Consistently upheld company values through excellent work ethic and dedication to delivering outstanding service.
- Improved store sales by offering product recommendations based on customer needs and preferences.
- Provided expert knowledge of products, helping customers make informed decisions about their purchases.
Service Clerk, Hotbar Cook, P.m. Supervisor
Festival Foods -Deli
Fort Atkinson, WI
11.2014 - 09.2022
- Assisted customers with inquiries, product selections, and service-related issues.
- Maintained cleanliness and organization of sales floor, back room, and prep areas.
- Collaborated with team members to ensure seamless operations during peak hours.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Trained new staff on company policies, procedures, and customer service standards.
- Developed promotional displays to increase product visibility and drive sales.
- Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
- Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
- Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
- Greeted customers warmly upon arrival, creating a welcoming atmosphere that encouraged store patronage.
- Processed transactions quickly and accurately, resulting in reduced wait times for customers.
- Consistently upheld company values through excellent work ethic and dedication to delivering outstanding service.
- Improved store sales by offering product recommendations based on customer needs and preferences.
- Provided expert knowledge of products, helping customers make informed decisions about their purchases.
Education
No Degree - General Studies
Orange Park HighSchool
Orange Park, FLSkills
- Customer Service
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Forklift Certified
- Manlift Certified
- Power jack Certified
- Scissor lift Certified
- OSHA Certified for asbestos cleaning
- Food Safety Certification
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Staff management
- Workload management
- Conflict resolution
- Retail operations
- Customer rapport
- Recruiting and interviewing
- Sales strategies
- Staff development
- Sales growth
- Policy enforcement
- Team Leadership
Timeline
Assistant Manager- Produce
Festival Foods
09.2022 - Current
Service Clerk, Hotbar Cook, P.m. Supervisor
Festival Foods -Deli
11.2014 - 09.2022
No Degree - General Studies
Orange Park HighSchool