Overview
Work History
Education
Skills
Timeline
Generic

Marc Reynolds

Fort Atkinson,WI

Overview

11
11
years of professional experience

Work History

Assistant Manager- Produce

Festival Foods
Fort Atkinson, WI
09.2022 - Current
  • Assisted customers with inquiries, product selections, and service-related issues.
  • Maintained cleanliness and organization of sales floor, back room, and prep areas.
  • Collaborated with team members to ensure seamless operations during peak hours.
  • Implemented inventory management practices to optimize stock levels and reduce waste.
  • Trained new staff on company policies, procedures, and customer service standards.
  • Developed promotional displays to increase product visibility and drive sales.
  • Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
  • Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
  • Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
  • Greeted customers warmly upon arrival, creating a welcoming atmosphere that encouraged store patronage.
  • Processed transactions quickly and accurately, resulting in reduced wait times for customers.
  • Consistently upheld company values through excellent work ethic and dedication to delivering outstanding service.
  • Improved store sales by offering product recommendations based on customer needs and preferences.
  • Provided expert knowledge of products, helping customers make informed decisions about their purchases.

Service Clerk, Hotbar Cook, P.m. Supervisor

Festival Foods -Deli
Fort Atkinson, WI
11.2014 - 09.2022
  • Assisted customers with inquiries, product selections, and service-related issues.
  • Maintained cleanliness and organization of sales floor, back room, and prep areas.
  • Collaborated with team members to ensure seamless operations during peak hours.
  • Implemented inventory management practices to optimize stock levels and reduce waste.
  • Trained new staff on company policies, procedures, and customer service standards.
  • Developed promotional displays to increase product visibility and drive sales.
  • Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
  • Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
  • Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
  • Greeted customers warmly upon arrival, creating a welcoming atmosphere that encouraged store patronage.
  • Processed transactions quickly and accurately, resulting in reduced wait times for customers.
  • Consistently upheld company values through excellent work ethic and dedication to delivering outstanding service.
  • Improved store sales by offering product recommendations based on customer needs and preferences.
  • Provided expert knowledge of products, helping customers make informed decisions about their purchases.

Education

No Degree - General Studies

Orange Park HighSchool
Orange Park, FL

Skills

  • Customer Service
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Forklift Certified
  • Manlift Certified
  • Power jack Certified
  • Scissor lift Certified
  • OSHA Certified for asbestos cleaning
  • Food Safety Certification
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Task delegation
  • Goal setting
  • Staff management
  • Workload management
  • Conflict resolution
  • Retail operations
  • Customer rapport
  • Recruiting and interviewing
  • Sales strategies
  • Staff development
  • Sales growth
  • Policy enforcement
  • Team Leadership

Timeline

Assistant Manager- Produce

Festival Foods
09.2022 - Current

Service Clerk, Hotbar Cook, P.m. Supervisor

Festival Foods -Deli
11.2014 - 09.2022

No Degree - General Studies

Orange Park HighSchool
Marc Reynolds