Dynamic Operations Manager with a proven track record at Stripe It Up, enhancing operational efficiency and customer satisfaction. Skilled in problem-solving and team leadership, I implemented performance monitoring systems that significantly improved resource allocation and reduced costs. Committed to fostering strong employee relations and maintaining compliance across all functions.
Overview
24
24
years of professional experience
Work History
Operations Manager/Regional Sales Manager
Stripe It Up
01.2025 - 11.2025
Streamlined operational processes, enhancing efficiency across multiple departments.
Developed strategic plans to optimize resource allocation and reduce operational costs.
Facilitated regular team meetings to ensure alignment on project goals and expectations.
Implemented performance monitoring systems to track key operational metrics.
Coordinated supply chain activities to ensure timely product availability and delivery.
Monitored compliance with company policies, ensuring adherence across all operational functions.
Enhanced customer satisfaction by addressing service gaps through targeted operational changes.
Negotiated with suppliers to secure favorable terms and improve overall supply chain efficiency.
Regional Maintenance Manager
Keeley Construction
07.2016 - 01.2025
Coordinated maintenance schedules to enhance equipment uptime and reduce downtime.
Implemented inventory management systems to optimize supply usage and minimize costs.
Trained and mentored team members on safety protocols and maintenance procedures.
Evaluated vendor performance to ensure quality service delivery and compliance with contracts.
Developed preventive maintenance strategies that improved overall equipment reliability.
Executed project management methodologies to streamline maintenance operations and reduce inefficiencies.
Fostered strong relationships with contractors to facilitate timely project completion.
Established clear communication channels to relay maintenance updates to stakeholders.
Established clear procedures for handling repairs, planning maintenance and completing building updates.
Sourced outside contractors for special projects and oversaw bidding and selection processes.
Delegated tasks to carefully selected employees in alignment with resource management goals.
Reviewed technical documentation to complete equipment maintenance and repair.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Managed efficient teams of up to 15 employees.
Foreman
ADB
07.2015 - 07.2016
Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Maintained a safe working environment through adherence to safety protocols and regular site inspections.
Ensured timely completion of projects with effective time management and prioritization of tasks.
Checked equipment to determine if maintenance was required.
Inspected completed work to verify quality standards and compliance with criteria.
Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
Collaborated with project managers in planning stages, advising on schedule adjustments and potential obstacles.
Raised overall crew proficiency with ongoing skill development initiatives targeting areas identified for improvement.
Superintendent
Cowboy Foundation and Construction
08.2001 - 06.2015
Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
Reviewed plans and inspected ongoing construction to keep work in line with project goals.
Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.
Established successful procedures for day-to-day operations and long-term planning.
Established effective quality control measures for consistent delivery of high-quality construction projects.
Evaluated subcontractor performance regularly, ensuring adherence to contract requirements and maintaining accountability throughout the lifecycle of each project.